Business Analyst Resume
Holly Holstein
E. Concord Street, # Orlando, FL
Business Analyst / - present
Walt Disney World, Orlando, FL
DPMS Replacement Team
&#;Interview subject matter experts to identify pain points in current processes
&#;Document system and user interaction using use case models, activity diagrams and use cases
&#;Write testable, detailed requirements to describe future processes
IT Specialist /-/
Walt Disney World, Orlando, FL
Availability Server Team
&#;Created Test Plans and Strategies for testing the Direct Connect project
&#;Coordinated with the internal development and test teams involved in the Direct Connect project
&#;Created Integration Test Plans and Strategies for web-based graphical user interface testing
Software Testing Engineer / - /
Paychex Time and Attendance, Lake Mary, FL
Time in a Box Application
&#;Provided beta customers with technical support and customer service during transitional period
&#;Communicate and track software defects
&#;Implemented Software Quality Assurance (SQA) processes to improve the key phases of the software development life cycle; e.g. Project Management, Requirements Management, Quality Assurance, Testing, Software Configuration Management and Development
QA Analyst / - /
Kinetics, Lake Mary, FL
Internet Check-in Project
&#;Allocated resources to meet the testing needs of multiple client applications
&#;Created test cases from Requirements, Design documents, Use Cases and Business Rules
&#;Ensure functional requirements are met through testing and reporting defects
Skills:
•MS Office Tools; Word: Excel, Visio, Project, PowerPoint and Access
•SAP – Payroll/ Time/ HR/ Org Management
•Test Director/Quality Center
•SQL
•QA Methodology
