Adm Assistant Resume
Elva R. Gonzalez
cell
SUMMARY
International Private Banking Assistant with year experience. Highly organized, energetic individual with a strong communication, translation and composition ability in English and Spanish. Provides excellent international customer service in various languages. Experience includes the process in opening accounts, verifying the necessary documentation (compliance); opening/renewal/closing of c/d’s. Preparation of KYC’s. Have worked with AS and Boss systems. Goes an extra mile to meet the needs of the office. Keeps daily Outlook calendar. Able to interact harmoniously with a diverse group of people. Have taken several banking courses at the AIB and Digital University. Knowledge of French and Portuguese. As a Legal Secretary have freelanced for many years Steel Hector & Davis .
PROFESSIONAL EXPERIENCE
COMPANY NAME: TOTAL YEARS AT CO.
AON INSURANCE SERVICES – TEMP (MOUNTAIN LTD.) June till July
Administrative Assistant
CITIBANK - TEMP (ADECCO) March till April
Prv. Banking Assistant - Brazil Unit
BANK OF AMERICA – TEMP. (ADECCO) July till Dec.
International Private Banking Assistant
Job Description:
• Assisting international clients (customer service), giving balances/movements and all account information
• Opening/closing of accounts
• CD opening/renewal/closing
• W- Compliance project and checking account documents
• Letter composition and translations
• Preparation of Closing Account Reports
• Trip and meeting arrangements
PINE BANK Aug. till May
INTERNATIONAL DEPT.
Private Banking Assistant
Job Description:
• Assisting international clients, using AS (giving balances,
movements) and all kind of account info.
• Providing account information to branches in South America
• Reception of client’s e-mails, faxes and correspondence, taking action accordingly
• Opening/closing of accounts
• CD’s opening/renewal/closing
• Preparation of KYC’s
• W- Compliance project (calls to clients, etc.)
• Credit cards and check orders
- -
• Meeting and trip arrangements
• Letter composition and translations
• W/T call back
• Banking courses taken at Digital University
BANQUE SUDAMERIS – MIAMI July – Dec.
Private Banking Assistant/Secretary
Job Description:
• Secretarial/Adm. support to officers and also Assistant to the Bank’s Adviser
• Assisting clients with account info
• Letter composition and translations
• Trip and meeting arrangements
• Screening phone calls/taking messages
• Taking dictation in English and Spanish
• Amex cards and check orders
• W/T call-back
• Last six months in Compliance Dept – Checking and Corporate Accounts (detailed document revisions)
• Variety of secretarial/adm. support to INTESA International Network (South America and Europe)
MANUFACTURERS HANOVER INTERNATIONAL Jan. - May
BANK – MIAMI
Executive Secretary, Corporate Division
Job Description:
• Preparation of letters, tables, reports, faxes and legal documents
• In contact with clients, implementing requests and giving support
• Translation of documents into Spanish and/or English
• Meeting and trip arrangements
EDUCATION
Miami Dade College – American Institute of Banking :
Principles of Banking
International Banking and World Economics
Florida International University (FIU) – Miami, Fl.
Diploma: Legal Secretary
SKILLS
International Private Banking – Customer Service
AS System
Boss System
Microsoft Word, Excel, PowerPoint
Correspondence composition and translations
Shorthand in English and Spanish - Transcription
Languages: English, Spanish, French and knowledge of Portuguese
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