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Objective
To obtain a position as a leasing consultant utilizing the following; an unwavering commitment to excellence, with the ability to understand the customer’s needs, work independently, and always go above and beyond what is expected. Self-starter & continues to maintain professionalism at all times, a true people person, with strong work ethics
Employment
March - September WSFS BANK NEW CASTLE, DE
Customer Service Representative IV
(Acting Supervisor)
• Basic Teller Functions- Deposits, Withdrawals, Payments
• Coordinated “Business Appreciation Day” for small business customers
• Screened incoming calls
• Scheduled appointments with investment representatives
• Supervised & motivated existing associates
• Opened account for personal & business customers
• Balanced personal drawer & branch daily
• Successfully sold suggested products to customers
• On a regular basis made non-customers- customers
October - March RUGGED WEARHOUSE NEWARK, DE
Assistant Manager
• Handle customers inquiries such as purchases, returns, and complaints
• Supervised front end (cashiers and baggers) and mentor new associates
• Operated cash register
• Balanced store and all registers at the end of the business day
Education
- DEL-TECH COMMUNITY COLLEGE STANTON, DE
• Criminal Justice Major
WILLIAM PENN HIGH SCHOOOL NEW CASTLE, DE
• Business Administration
• Keyboarding
• Accounting
• Record Keeping
References
Available upon request