Admin Asst. Resume
L I SA L. B U R K E
Santa Ana, Ca.
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PROFESSIONAL OBJECTIVE
To find a position using my Experience, Talents, and Innovative Abilities to benefit mutual growth and success.
SUMMARY OF QUALIFICATIONS
&#; Professional background encompassing my experience in positions of responsibility requiring effective Administrative, Customer Service, Sales and Organizational skills.
&#; Excellent Customer Service skills. Experienced in procurement, the establishment of divisions, and the general smooth organization of a well-run operation.
&#; Computer literate: Sage Business Works, SalesForce, Microsoft Office (Excel, Word, Outlook), Peachtree , Quickbooks , ACT! for Windows, & Reflection, AS . Versed in various telephone systems/switchboards; fax, printers; copiers; typing speed wpm, Dictaphone equipment.
&#; Superior Written Communication and Interpersonal skills: Projects positive and professional company image; Establishes client rapport; Resolves problems with tact and diplomacy; Ensuring optimum client relations.
EMPLOYMENT HISTORY
Eagle Aerial Imaging – Costa Mesa, California – Current Employer
Administrative Assistant to Director. A/P, A/R using Sage Business Works. Exec. Asst to President and Director. Banking, Sales Support,. Travel arrangements and Trade Show coordinator.
NZania Concept Studio - Irvine, California – to
Sales & Marketing Manager
Hired originally as Sales Coordinator for entertainment-licensed apparel manufacturing company working with key accounts including Disneyland and Walt Disney World and Resorts, and Forever . Responsible for line exposure, sales, media, press, and coordinating Magic Show booth, presentation including working alongside development for concept and delivery. Succeeded in bringing our line to publications such as Urban.com and Cosmo Girl & Seventeen Shopping Guides among other Hearst publications. Promoted to Sales Manager within first year of hire.
Summit Sportswear, LLC, Santa Ana, California – to
Sales Production Coordinator
Point person for entire customer base with focus on key accounts, order line items; processing purchase orders for review, approval and enter into production. Coordinate between all departments to ensure customer cancel dates are being met. My staff consisted of two assistants that followed up on customer WIPS to foresee any problems in production and work cohesively departmentally to rectify and issue WIPs on weekly basis. Acting Executive Asst. to Marketing VP. Promoted twice in months.
Mytac Industries, Inc., Santa Ana, California to
Logistics Manager
Coordinated the importing of goods from overseas and acted as a liaison between buyers, forwarders, and factories. Supervised dept staff and management of all aspects of WIP. Coordinated lab dip submits for development purposes. Oversaw the establishment of the physical office, procurement of supplies and equipment, and the creation of new accounts and bookkeeping files. Handled letters of credit, communications and documentation with customs and forwarders and with financial institutions for customers and factories. Accomplishment: Established and staffed new division within months of start date and gained upper mgmt position within years of employment. (Winspray Industries)
Office Manager ( – )
Managed accounts payable, accounts receivable, and bookkeeping duties. Directed product quality control efforts and acted as a liaison between factories and private label garment companies. As executive assistant to the President, handled correspondence, scheduling, and the coordination of meetings, business trips, and conferences. Accomplishment: Responsible for bringing in over $, in collections.
ACCESS TELEVISION NETWORK, Inc., Irvine, California to
Company Administrator
Supported employees in corporate office and supervised a staff of three administrative assistants. Acted as Human Resources administrator, handled insurance processing, and coordinated staff reviews and work schedules. Established personnel policies and created the company employee manual. Integrated new communications and telecommunications systems for the firm. Accomplishment: My department was responsible for the successful relocation of an entire division.
GLOBAL MEDIA PARTNERS, Costa Mesa, California to
Office Manager
Managed on-line bookkeeping for this Ad Sales company’s three main accounts including payable, receivable, collections, general ledger, invoicing, daily banking, and month-end processing. Managed and trained customer service team and created associated policies and procedures. Acted as a liaison for contracted fulfillment companies and oversaw merchant processing. Coordinated vendors and directed vendor negotiations. Handled purchasing of all inventory and forecasted inventory needs. Hired talent for commercials.
CBA, Costa Mesa, California to
Office Manager/ Executive Secretary
Managed office support functions. Maintained shipping and receiving logs, personnel records, and prepared payroll on a bi-monthly basis. Compiled monthly progress reports and oversaw the hiring and dismissal of personnel. As executive secretary, screened telephone calls to President and arranged all correspondence and travel plans. Received visitors and compiled various reports and digests on a monthly basis. Accomplishment: Created company wide human resource policies.
PHONEBY, Costa Mesa, California to
Customer Service Supervisor
Supervised a staff of five customer service representatives for a sales base of customers ranging from small business owners to large companies such as Arista Records and the Federated Group. Handled the hiring, training, and scheduling of representatives and acted as a liaison between customers and utility companies. Accomplishment: Promoted to Customer Service Supervisor within one year of hire date.
EDUCATIONAL BACKGROUND
ORANGE COAST COLLEGE, Costa Mesa, California
Course work in general education and liberal arts -
REFERENCES AVAILABLE UPON REQUEST
