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Ruza D. Jovanovic
W Higgins Road #D
Rosemont, Illinois
Objectives
Demonstrate my extensive management skills and provide innovative and competitive solutions in improving efficiency, productivity and operating costs.
Professional Experience
Rizzo Realty Group, Chicago, IL
Licensed Real Estate Agent: -
• Specializing in selling Investment Properties – Chicago, Arizona, Florida, Nevada
• Real Estate Property Owner – Successfully own / manage eight personal properties.
ETA/CUISENAIRE, Vernon Hills, IL:
A leader in the manufacturing and sales of supplemental educational teaching materials to schools, teachers, distributors and publishers.
Director of Manufacturing:
• Successfully completed computer conversions: BCA, BOSS and LX/ERP.
• Successfully integrated two corporate acquisitions into existing manufacturing and distribution operations.
• Chose sites, negotiated leases and supervised relocation of warehouses.
• Managed real estate negotiations and oversaw equipping of new warehouse space used for storage and assembly.
• Developed, implemented and delivered training programs for Customer Service, Assembly, Order Entry, and Key National Accounts Coordinators.
• Provided leadership, direction, training and motivation to - full-time direct reports and to a seasonal work force of up to employees.
• Managed customer service and ensured customer satisfaction for the company’s largest Key National Accounts.
• Improved department efficiencies by % via cross training and enhanced procedures.
• Reduced overtime in the Assembly Department by % by streamlining procedures and without loss of productivity.
• Performed performance management functions, selection, disciplinary action, and terminations.
• Managed a ,+ Square foot Facility.
Distribution, Assembly, Customer Service, Order Entry Manager:
• Managed the operation of the company’s $ ,, and , line item inventory.
• Developed and implemented the receiving program immediate inventory update.
• Developed the shipping manifest system, effectuating cost and time savings through system automation.
• Achieved % time reduction; % cost savings, and % error reduction through redesigned inventory warehouse traffic and work flow plan.
• Developed point of entry inventory product label identification program.
• Implemented inventory cycle counting, coding and stock reorder systems and modified and streamlined the bill of material procedures.
• Provided direction, leadership, training and motivation to warehouse and inventory employees.
Inventory / Warehouse Q.C. Manager:
• Designed and implemented the first companywide quality control program, creating procedures for purchasing and shipping through post-sale trouble shooting activities; including:
• Vendor premises inspection procedures.
• Internal inspection product procedures.
• “ Product Need “ packaging procedures
• Import / Export expediting procedures.
Education
Northeastern Illinois University
Graduate studies – Marketing
Northern Illinois University
Bachelor of Science Degree - Education
Licensed Real Estate Agent
Affiliations:
APICS
Chicago Association of Realtors
Secretary, Condo Board
Real Estate Investor / Owner
Computer Skills:
AS, MRP, WMS, BPICS, Microsoft Office, Excel, Power Point, Outlook and Lotus Notes
References Available On Request