Adult High School Instructor (Alternative program Resume
Julie Smalls
West Duncan Street, Lillington NC.
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Educational Summary
-Current Kellar Graduate Scholl of Management of Devry University
Seeking MBA And MHRM
- Charleston Southern University, Charleston SC
BS in Criminal Justice
- Horry-Georgetown Technical College, Georgetown, SC
Small Business Certificate
Qualifications: My background in the vacation ownership industry is extensive. I posses experience in several areas of the industry. They include but are not limited to telemarketing, working with the marketing department to accommodate passport and explorer members, front desk, reservations and supervisory levels. The administrative level of responsibility included payroll, accounting and all areas of finance. I am qualified and experienced in supervisory procedures. My experiences include a wide range of knowledge of the software types utilized in this industry.
Communication Skills: Gained skill in oral presentation techniques including small and large group seminar presentations. Knowledge gained in effective communication with others, teamwork and conflict resolution in professional organizational settings.
Computer Skills: Technical competence gained in MS Word, MS Works, andPower Point.
Employment:
Adult High School Instructor (Alternative program)
Administer instruction to students of high school and adult age as necessary per
the (Central CarolinaCommunity College College System) and State of North Carolina.
Addittional duties include selection and out line of instructional process prior to
each class beginning.
Prepare and instruct coursed including but not limited to The Holocaust, English
Composition, Preparation courses for the North Carolina End Of Grade Test.
English As a Second Language Instructor CCCC
Registration of students entering the ESL program
Selection of classwork and test materials for students enrolled in the ESL class
Assist students with goal setting and achievement to ensure success
Provide counseling and referral to necessary agencies for assistance
Documentation of progress of all students
Assistant General Manager, (Festiva Resorts LLC)
My responsabilities include rate setting to achieve the average daily revenue
needed to ensure the profit goals for the year.
The allocation and control of inventory to outside companies as contracted with
the appropriate discounts alloted as expected from our yearly budget.
I stood directly responsible for the front desk as well as maintance and housekeeping departments. The organization and leading of weekly meetings contributed to the union of all three departments.
We worked with the sales department and assisted owners with reservations for both the current and upcoming year. I was responsible for reporting revenue and room utilization to our corporate office.
These reports allowed them to allocate additional inventory as necessary for future growth of the company.
Reservations include ensuring all inventory allocated to interval international club Sunterra and festiva marketing was fully utilized
front desk responsibilities included assisting owners with concerns and complaints and making their stay as comfortable as possible while vacationing with us.
Relief audit/Front Desk, (Blue Green Resorts)
Front desk responsibility\'s include assisting owners with concerns and complaints and ensuring them a comfortable stay while vacationing with us.
Audit responsibilities include accountability of up to ,. cash in the front desk and back office safe.
My responsibility includes ensuring the accuracy of all relevant reports and their distribution to the appropriate personnel. These accurate documents allow the GM along with his supporting management team to view reservations, patters, balances due from current and previous guests.
Management was aware of the occupancy and the market type the following day. These contributions alerted management to any potential problems and gave the resort the advantage of correcting front desk oversights or error before they reached the corporate office.
Squeaky Clean Janitorial Service- Administrative Assistant
Established lists of potential clients, successfully gained their business
Consulted with clients to determine their needs and priorities
Maintained high standard of excellence
Responded to written and telephone requests for services
Supervised five employees, scheduled work hours, resolved conflicts, determined employees salaries
References: Available upon request
