Technical Support Agent Resume
Brandy Werdlow
Waters Edge Lane
Madison , Alabama
Objective
Objective: Chemist and/or a field in Chemistry
I am a very fast learner and a people person. I am willing and ready to work in any environment in my field. I am a hard worker and willing to go above and beyond the task given in order to perform to my fullest capability. Given any opportunity I will help any company grow and be a definite attribute to the rise the company.
Work Experience
Technical Support Agent
/ - Present Lg Electronics, Huntsville, Alabama
&#; I am an Entertainment Consultant with Lg Electronics. Lg electronics is a worldwide company that has various appliances and electronics such as televisions, washer dryers, etc. I work in the Plasma Television Department and my job duty is to answer phone calls from customers and prospective customers and perform any trouble shooting procedures that may be required to resolve any problems the customer and/or local service center may have in a timely fashion.
Technical Support Agent
/ - / West Corporation (DirecTV), Huntsville, Alabama
&#; I worked as an Entertainment Consultant and answered phone calls from customers concerning their issues with their satellite television. I also worked at the front desk scheduling lunch breaks for agents and answering inbound calls from clients. Also at west I coached many agents and taught the agents how to properly assist customers.
Receptionist
/ - / United Community Housing Coalition, Detroit, Michigan
&#; This job was a seasonal secretarial position. I was in charge of answering phone calls to set appointments, collect monies for escrow accounts, and file personal and confidential documentation in the designated areas to ensure the clients privacy. I performed most all of my task on the computer.
Education
/ - / Alabama Agricultural and Mechanical University, Huntsville, Alabama
&#; Bachelor\'s Degree
&#; Degree in Chemistry with a Minor in Mathematics
Skills
Centrifuge Gas Chromatography GC Mass Spec Internet Explorer Microsoft Excel Microsoft Office Microsoft Word Power Point
