Behavioral Paraprofessional Resume
Elizabeth Hitchcock
Chattooga Drive, Woodstock, GA
Summary
Strong interpersonal and communication skills, organized with administrative experience working in changing, fast-paced environments. Detailed oriented and resourceful in completing projects, able to multitask effectively.
Employment
Focus Counseling and Training, Inc., Woodstock, GA., Behavioral Paraprofessional / –Current
• Provide Support to the Case Manager ensuring that all objectives are met
• Responsible for client services in several counties; duties include answering client queries, problem solving, and making recommendations
• Prepare weekly reports for interdisciplinary team
• Formulate creative plans and implement to ensure that training is tailored to client and family needs
• Coordinate and schedule services with interdisciplinary team and community service agencies to ensure that client receives essential assessments
• Coordinate and manage multiple priorities and projects on a timely basis
• Manage bank reconciliation and bookkeeping services including basic general ledger, payroll, and accounts receivable/payable. Prepare income tax returns
• Monitor and record contractor expenses
• Perform general office duties and administrative tasks
• Schedule client appointments and maintain up-to-date confidential client files
• Take a leadership role in coordinating services with interdisciplinary team to ensure that clients receive accessible medical and psychological evaluations in a timely manner
City of Hoover Board of Education, Bus Driver, Substitute Teacher and
Office Aide, Hoover, Alabama /-/
• Responsibilities included supervising elementary students while traveling to and from school, as well as keeping monthly and other related reports
• Taught, and maintained order in the classroom; performed administrative duties
State Farm Insurance Companies, Homewood, AL, Benefits Specialist
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• Assisted employees with routine benefits related questions as the first point of contact for employee insurance related issues
• Performed general office duties, i.e. typing filing and handling telephone inquiries, as well as various other projects in the Human Resources department.
• Processed long term disability and life claims for employees and agents within the region
• Worked with outside insurance vendors with billing and balancing accounts
• Balanced corporate insurance accounts and processed monthly reports of various accounts for review by the corporate office
• Prepared and presented new employee orientation on benefits offered employees
Manpower and Accountemps, Hoover, AL
• Provided administrative, bookkeeping and secretarial support in various office environments.
Continental Corporation, Hoover, AL Office Manager and Bookkeeper,
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• Managed office staff, prepared correspondences, maintained in-office calendar, keeping track of schedules/appointments
• Posted billing and ran various invoices for venders and contractors
• Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
• Researched and selected a carrier for health insurance. Filed health insurance and workers’ compensation claims, secured liability insurance on contracts
• Prepared monthly sales taxes, inventory, annual reports, and all credit reporting
• Reviewed, and verified payroll documents
Education
• University of Alabama at Birmingham, B.S. in Psychology, minor in Cognitive Science, May, . Member of Psi Chi, National Honor Society in Psychology
Computer Skills
• Experienced using Microsoft Word, Works, Excel, PowerPoint, and Publisher as well as QuickBooks and Peachtree Accounting Programs.
Community Service
• United Way of Alabama, Family Violence Project, PTO Board, Gwin Elementary, Hoover, Alabama
