general manager Resume
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PROFILE
Energetic, results-focused professional equipped with years of success in operations, logistics, sales, and project management. Possesses a track record of delivering superior results. Offers proven abilities in developing long-term client relationships. Excels in training, guiding, and motivating staff to surpass expectations. Seeking an opportunity to apply comprehensive business experience to benefit a humanitarian and/or environmental organization.
CAREER HIGHLIGHTS
Project Management * Offshore Production * Sourcing
* Conducted comprehensive evaluations of client needs and performed research to determine the resources required to deliver projects to completion.
* Successfully executed client projects, including coordinating product prototyping, manufacturing, quality control, logistics, and distribution with a China partner.
* Projects included prototype-to-production garden tools and custom handbags as well as the sourcing of glassware, novelties, and upscale building materials for hotels
Logistics Operations * Team Leadership * Process Improvement
* Served as a terminal manager with responsibility for the overall operations of an international freight forwarding office, placing heavy emphasis on import logistics.
* Leveraged superior leadership, interpersonal, multi-tasking, and problem solving abilities to ensure client satisfaction in a high-stress environment.
* Provided team guidance throughout a corporate merger, trained staff, and streamlined operations procedures while exceeding customer service standards.
Supply Chain (Asia) * International Logistics * Sales * Customer Service
* Developed and maintained strong client relationships by applying a consultative sales approach.
* Ensured customers’ continued satisfaction with company services and fueled ongoing account profitability by collaborating with operations teams to analyze client needs and propose appropriate logistics solutions.
* Was honored with the inaugural “Million Dollar Club†award for -.
General Management (Importing/Manufacturing)
* Implemented strategies to increase work production and then focused on sales and customer service.
* Doubled gross sales from $, to $, in the first year, achieving an % higher profit margin.
EMPLOYMENT HISTORY
HILL CONSULTING, Global Manufacturing & Distribution Consultant -Present
GREENCORNER PATIO UMBRELLA CO., General Manager/Sales -
FORWARD LOGISTICS GROUP, Director of Business Development-Asia -
HELLMANN WORLDWIDE LOGISTICS, Terminal Operations/International Sales Manager
EDUCATION
University of Greenwich, London, UK – International Marketing with German language intensive, including one year working in Germany
References available upon request.
