Customer Service Representative Resume
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Characteristics:
Highly experienced in customer service… very dedicated to success, and also the process of hard work… Goal-oriented and able to complete challenging task.. Great communication skills…Very persistent in job performance...Will not finish until the job is fully completed.
Education
Carver High School- Graduated May
N.C. A&T State University- Attended -
Intended Major- Nursing
Work Experience
Customer Service Representative, NCO /-/
Greensboro, NC
&#;Scheduled pick-ups for UPS customers
&#;Informed customers about UPS rates for new customers
&#;Handled escalated calls for mis-delivered packages
Customer Service Representative, USAirways /-/
Winston-Salem, NC
&#;Received inbound calls from passengers
&#;Booked flights for passengers
&#;Accepted Credit Card charges by phone
Data Entry Specialist, Bellomy Research Inc. /-/
Winston-Salem, NC
&#;Placed inbound calls to consumers of tobacco products
&#;Attempted to get people to take surveys
Waitress, Cracker Barrel /-/
Clemmons, NC
&#;Served food and drinks in a timely manner
&#;Made sure that guests were satisfied
&#;Provided guests with the best customer service that was possible
References
Available upon request
