Administrative Assistant Resume
DONNA BROWN
Poplar Terrace
Baltimore, Maryland
home / cellular
Objective: I would value an opportunity to continue demonstrate my personal and professional commitment to increasing/enhancing the efficiency and effectiveness of my work environment.
EXPERIENCE:
East Baltimore Development Inc. – June – Present
Administrative Assistant for VP of Real Estate Development - Manage VP’s schedule with the use of Microsoft Outlook. Draft and edit Correspondence with contractors and other project partners, executive staff and community representatives. Assist with coordination and facilitation of community meetings as well as meetings with other project partners (engineers, architects, etc.). Communicate with public officials, respective representatives of state and local offices of the city of Baltimore (DOT, DPW, BCPD) private partners (Johns Hopkins/Kennedy Krieger) grantors (The Annie E. Casey Foundation, Greater Baltimore Committee, Weinberg Foundation). Compile information for presentations for community meetings and monthly status meetings with the Mayor’s Office of Baltimore City and other stakeholders. Communicate with residents on project progress and updates (provide written correspondence, compiling data, research and various other reports). Attend community meetings and report on issues and complaints. Manage payment process for contractors, architects, engineers and consultants. Maintain files, provide operational support and collaborate with other departments on various administrative functions.
Administrative Assistant for Finance – Provide assistance to the Director of Finance in various administrative capacities. Correspond with and manage communication with banking institutions, grantors and other funding resources. Communicate with executive staff on behalf of the Director. Assist with the development of operational policies and procedures for the Finance Department as well as organizational policies. Maintain Finance records, track and update insurance policies, monitor financial reporting as well as develop reports and maintain a reporting schedule (internal and for grantors, banking partners and Board members). Make deposits, record cash receipts and initiate wire transfers. Served on strategic planning committee to define organizational outlook (structure, goals, clarify mission, etc.) Provide assistance to Human Resources; process time sheets and payroll processing. Maintain personnel records.
Wilkins McNair, P.C. – (November – February )
Executive Assistant – Maintain client/Firm relationships on behalf of Firm’s principal via verbal and written correspondence, maintain principal’s schedule, make travel arrangements for principal and staff. Intervene on personnel/client matters, update principal on staff reporting, compile information and generate reports, manage principal’s workflow, provide thorough follow-up with clients, served on the Firm’s management team to affect decision making in the operation of the firm and establish structure within the firm.
Quality Control and Marketing Coordinator – Coordinate and monitor schedules for the client service professionals, draft documentation and memorandum for review, proofread and review all documentation for approval, , manage reporting requirements and processes of the client service team, carry out compliance requirements of the firm with the necessary boards, orientate new hires, maintain data base, mass mailings for marketing, interview with clients to assess their needs, prepare client engagement letters and review clients for approval and all other duties as needed.
Board of Child Care – (November – November )
Secretary – Report to Program Director, draft documents for the Director for operational matters and community relations, filing, provide minutes for meetings, track supervisors’ reports using Excel spreadsheets, maintain records and various other duties as needed.
Law office of Arthur M. Frank – (July – November)
Paralegal - document processing, case management (accident,criminal,civil) liaison between clients and attorneys, intake for new clients. Manage collection of funds, provide collection status reports, and other duties as needed
ALD Enterprises, LLC – (August – June )
Office Administrator - Served as assistant to CEO and COO. Provide correspondence to customers,
attorneys and various representatives (corporate/legislative). A/R and A/P management track commissions for sales and provide weekly sales reports (profit and inventory). Customer service management: problem resolution, communication, sales/promotion. Research, advise and implement means of saving money on company costs, time management (Officers and employees), creating more efficient means of operation between the two main departments within the company. Human resource management: establish office and company policies, liaison between company Officers and employees, maintain employee files, performance approval and all other duties as needed.
Sales Team Administrator – Establish policy for sales, shipping and receiving. Data entry, assist with
purchasing, tracking product shipment and return, inventory control and maintenance, tracking sales, provide sales/inventory reports to Officers and Sales Manager and provide assistance to Sales Manager as needed.
Wilkins McNair, P.C. - (Apr – July )
Financial Administrator - Accounts payable and accounts receivable management for the firm to
include filing invoices, posting to accounting systems, generating checks and updating general ledger, compiling data and producing financial reports and making assessments based upon various reports, collection calls, monthly billing, manage Firm’s banking (transfers, deposits, credit-line payments, etc) manage escrow accounts, manage time management system, participating in practice development and assist with human resource issues. Also performed many other duties as needed.
Executive Assistant – Maintain client relations on behalf of Firm’s principal via verbal and written
communication, maintain principal’s schedule, make travel arrangements for principal and staff, intervention on personnel/client issues, update principal on staff reporting, compile information and generate reports.
Client Service Para-Professional – maintain client files (updates and peer review), type and execute
tax forms, correspondence to clients (written/verbal), data entry, perform compilations for financial statements and various tax documents, update general ledgers, accounts receivable, accounts payable and payroll management and generate reports based upon daily postings, account maintenance(including escrow accounts). Assist Accounting Manager with customer relations, problem resolution and various other duties as needed.
I am a graduate of Western High School since . I have taken some college courses and anticipate resuming attendance to pursue my interests in social sciences. I have excellent verbal and written communication skills and am accustomed to working in a fast paced, professional environment. I am proficient with Microsoft Word, Excel, WordPerfect, PowerPoint, various data base software, in addition to some accounting software to included Peachtree, Quickbooks, Quicken and Timeslips. I am an active volunteer with WHO WINS (a non-profit organization which provides aide to female ex-offenders) and I am also an active volunteer in my children’s schools. I am also literate in the Spanish Language and provide tutoring to both English and Spanish speaking students in Spanish.
