Network Engineer Resume
Skills:
Installation/configuration/maintenance and upgrade: Windows , , XP, MS Exchange , DHCP, AD, and Windows Server /. Experienced in large roll outs of Windows servers (up to at once). Some Vista exposure.
Extensive maintenance, troubleshooting, and some configuration client/server side on ITI Navigator. Client/server side troubleshooting and maintenance on Director and Teller. Setting permissions for ITI core accounts.
Moves/Adds/Changes and Auto attendant Configuration for Cisco phones. Moved Shoretel phone system.
Installation/configuration/maintenance and upgrade of Veritas\Symantec BE and Evault.
Configuration/Installation and maintenance of Symantec AV, MicroTrend AV ( - nodes).
Installation/configuration/maintenance and client side support of MS Office XP, Office , and Office . Extensive user training in Outlook designed to assist users in understanding to maximize business processes.
Daily usage of VNC, Dameware, Altiris, and Track-It. Including consistent QC feedback for in-house ticket system.
Intermediate experience with Visual Basic, C++ (classroom and internship
experience only). Real world kix scripting for printer migrations, subnet sensitive drive mappings, and to assist in roll out of new software packages.
Supervise and provide written instructions for levels and for the purpose of managing technical care of customers.
Excellent documentation skills, presentations, and end user instructions. (ask me for a sample)
Multi-tasking master and excellent attention to detail.
Work Experience:
Network Engineer Feb - June
Nylex.Net LLC
Eureka, CA
Troubleshoot and maintain network/software/hardware for a server, pc, or
networking equipment. Most recent projects include migrating a small network from a workgroup to a domain with a net new server including the conversion from having email externally hosted to internally hosted/server managed antivirus/remote access to network etc. Varied projects and walk-in/call-in troubleshooting as it arises.
Consulting Engineer Feb - Jan
ProNet Solutions
Phoenix, AZ
I started as a first level at the beginning of my employ with this company. Escalation point for banks in the Northern California area. Resolve escalations from second level; troubleshoot hardware (Desktop & Server)/software/network issues. Largest client is desktops/+ servers with fairly complex network infrastructure. Facilitate and participate in client hardware and software upgrade/change projects. Some of my more recent projects were an Exchange migration to Exchange in a user environment and opening a new bank with all net new technology (including integration of some existing).
ITS Help Desk Coordinator Aug - Feb
Humboldt Bank Eureka, CA.
Answer incoming calls, troubleshoot hardware/software/network issues, assign a priority, and research or disburse to technicians all situations not immediately resolved over the phone. Administer network and core ITI accounts.
Technical Support Jan - May
Humboldt State University Arcata, CA.
Answer help desk calls, maintain and upgrade hardware/software, network troubleshooting (logical and physical links in WinNT domain), hardware/software troubleshooting, write procedures for record, research hardware/software problems online, and maintain inventory database.
U.S. Marine Corps (Corporal) Aug - Jan
Palms, CA.
Responsible for approximately $. million dollars worth of heavy equipment. Provide a weekly list of equipment status to supervisor and dispatcher. Check records against work done on gear before accepting gear back from various echelons. Decide when the gear requires preventive induction, keep up with routine inductions, and instruct all employees of lesser grade and experience as to proper operating and maintenance procedures. Received an honorable discharge.
Education:
Bachelor of Science in Computer Information Systems May
Graduated Summa Cum Laude (. GPA).
Humboldt State University, Arcata, California
