Customer Service Representative Resume
LASHANDA VARNER
Holly Court
Winston-Salem, North Carolina
Email:
Objective
In pursuit of a full-time position in the field of Customer Service, which would allow both personal and professional growth.
Summary of Qualifications
Responsible, flexible, detailed oriented; seven years of experience working with the public, excellent customer service skills; well spoken and very dependable.
Employment History
Customer Service Representative; Manpower; Winston-Salem, NC ()
• Entered new enrollments into computer daily
• Answered inbound phone calls of approximately - calls per day
Customer Service Representative; Check into Cash; Winston-Salem, NC (-)
• Maintained account history and accepted payments
• Monitored bank approval on new and existing loans
• Assisted patrons with any questions or concerns
Customer Service Representative; Kelly Services; Winston-Salem, NC ()
• Data entry of orders received via telephone
• Handled inbound phone calls, orders and customer complaints
• Handled credit card transactions
Customer Service Representative; Check into Cash; Winston-Salem, NC (-)
• Maintained account history and accepted payments
• Monitored bank approval on new and existing loans
• Assisted patrons with any questions or concerns
Sales Associate; JC Penney; Winston-Salem, NC (-)
• Attended fitting rooms
• Maintained cash register
• Assisted patrons with purchases
Work Experience
Clerical; Department of Social Services; Winston-Salem, NC ()
• Filed applications and other important documents
• Entered data into computers
• Created spreadsheets
Clerical; Sarah Y. Austin Head Start; Winston-Salem, NC ()
• Filed important documents
• Answered inbound phone calls
• Assisted teachers as needed
Education
Computer Basics; Goodwill Industries, Winston-Salem, NC
Certificate of Achievement provided by HIPPA Employee Training Program
Certificate of Completion; Career Exploration/Job Preparation Classes, Work First, Temporary Resources Service Provider, Winston-Salem, NC
High School Diploma; North Forsyth High School, Winston-Salem, NC
