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LaToya L.J. Cook
P.O. Box
Fort Wayne In
PROFILE
I am a hard working and professional small business owner that possesses strong interpersonal and communication skills combined with an exceptional work ethic, and the ability to conduct business responsibilities in the most positive, open-minded manner to achieve the established goal. Over the past months, I have successfully managed my business and continued my education at Tri-State.
My education and work experience, in the field of Human Relations and Customer Service has enabled me to multi-task efficiently and work well under pressure while maintaining a positive and enthusiastic approach. My outlook is always to strive to learn a new or improved method that promotes efficiency and growth.
* Small Business Owner * Commutation * Problem Solving * Dedication
EMPLOYMENT HISTORY
Taco Bell /- present
Assistant Manager
• Opened and close store
• Reconile money and daily banking operations
• Hire, train and people plan for months ahead
• Budget management, planning, balancing the drawer each day
• Utilizing independent judgment and exhibit leadership and sound reasoning.
Coffee & Cream /- /
Owner and Operating Manager
• Opening and closing coffee cart
• Hiring, training and managing staff
• Daily operations, ordering, inventory, banking transactions
• Preparing food ideas
• Planning menus
• Community events
• Budget management, planning, balancing the drawer each day
• Utilizing independent judgment and exhibit leadership and sound reasoning.
Progressive Staffing Solutions /-/
Receptionist
• Answered Multi-line phone system
• Maintained office supplies
• Recorded payroll into database
• Received sort, and route mail
• Prepared invoices for shipments
Staffmark LLC /-/
Staffing Assistant
• Identified qualified applicants, conducted interviews, and administered test, checked references, and evaluated applicant qualifications.
• Developed positive relationships with customers and employees.
• Scheduled appointments for applicants/employees
• Recorded all applicant information into PeopleSoft database.
Park Center / - /
Behavior Health Technician
• Trained juvenile delinquents on Adult Daily Living Skills
• Balanced a household budget for - juvenile monthly
• Supervised juvenile delinquents on outings
Aldi’s / - /
Cashier
• Handled cash, and balanced cash drawer
• Refunded, processed returns for customers
• Customer service
• Opened and closed store
Fort Wayne State Developmental Center / - /
Adult Daily Living Skills Coordinator (RTA )
• Assessed Mental Retarded Development Disabled clients
• Trained and data collection
• Placed of MRDD individuals into group homes
• Prepared monthly progress reports
Fazoli’s /- /
Associate Trainer
• Trained new employees on all aspects of business
• Prepared food
• Opened and closed store
• Handled cash and customer service
Wendy’s / – /
Crewleader
• Supervised crew of to open or close store
• Handled cash, bank deposit
• Inventory control and ordered supplies
• Prepared food
EDUCATION
Indiana Institute of Technology, Fort Wayne Indiana
Bachelor’s of Science in Business Administration- Management
And Human Resources
Graduation Jan
Wayne High School, Fort Wayne, Indiana