Project Manager - hr Resume
HUMAN RESOURCES MANAGEMENT
INTERNATIONAL EXPERIENCED
Highly accomplished human resources manager with proven leadership devising and executing
strategies to streamline operations, drive productivity, and improve profitability. Adept at leading quality
initiatives and cross-functional project teams to capture organizational synergies and drive business
imperatives. Innovative problem solver with aptitude for enhancing employee retention as well as at
launching improvement programs. Proficient at crafting and enforcing robust policies, procedures, and
performance standards. Excellent communicator; fluent in English and Dutch, proficient in German.
Thrive in fast-paced environment requiring focused decision making.
Team Building & Leadership * Talent Management * Employee Retention * Strategic Planning
Quality Metrics * Training & Development * Talent Sourcing Strategy * Compensation & Benefits
Performance Management * Continuous Process Improvement * Cost-Savings Initiatives * Union relations
PROFESSIONAL EXPERIENCE
HYVA CORPORATION, Wood Dale, Illinois *
Worldwide manufacturer and marketer of hydraulic telescopic cylinders with $M in sales.
Project Manager – HR – USA / Canada
Lead projects to streamline operations and administrative processes. Establish procedures and
resource infrastructure for HR programs, to include payroll, benefits and compensation, recruiting and
hiring, to ensure the highest level of compliance and integrity across the organization and ensure
compliance with local, state, and national employment laws and practices. Establish procurement
activities, such as supplier relationship management and contract administration. Acting as a liaison
between manager and employee in resolving issues/disputes. Research emerging technologies to
identify opportunities for process improvement and automation.
* Instituted innovative travel planning and expense reimbursement solution that saved .K sales
man-hours per year.
* Created procedures and employee handbooks for US and Canadian employees.
* Drive the development and execution of staffing and retention programs.
* Interface with global HR department on worldwide procedure and policy making.
INTERNATIONAL RELOCATION, From the Netherlands to the US (Illinois) * -
Part-time consultant advised expatriates about managing expatriate matters & immigration issues.
RANDSTAD HOLDING N.V., Apeldoorn, the Netherlands *
Global professional services and staffing solutions provider with $B in revenue.
Interim Manager – Consultant —Mental Health Institute Spatie
Directed a unionized -person team of internal associates in addition to contract personnel. Analyzed
and provided advice to supervisors and managers on methods and approaches to resolve employee
work problems; conducted employee counseling and disciplinary procedure. Instituted and enforced
policies, procedures, and performance standards. Interviewed and hired new associates.
* Initiated mentoring program to foster teamwork and to alleviate training burden for location
managers.
* Saved over k by solving employee problems effectively in a five month period.
* Incorporated logbook to improve communication and project coordination that resulted in
increased customer satisfaction at each facility by an average of % and an reduction of
workforce by %
* Prepared and delivered product and process training to foster multi-skilling and versatility.
* Evaluated processes to improve processes and employee morale. Reduced absenteeism and
tardiness by %, increased productivity and service quality in a multicultural union work
environment.
SALVATION ARMY, Lunteren, the Netherlands * -
International religious and charitable organization.
Correctional Treatment Specialist - Trainer
Delivered personal training and technical mentoring for patients with societal problems. Evaluated daily
activities and interactions to rate performance and improvement. Analyzed internal processes and
devised innovative solutions to reduce cycle times and to improve productivity. Managed corporate
reporting requirements. Established a network with other teams in other segments to leverage best
practices.
* Launched photography workshop to broaden patient exposure to technical hobbies.
* Formulated software-based solution to improve payroll administration.
DE WETTERGEUS, Uitwellingerga, the Netherlands * -
Premier resort, recreation, and conference center.
Employee Relations / HR Director
Led -person team to deliver top service to guests. Recruited, assembled, and trained sailing
instructors, restaurant staff, and operations personnel. Established formal HR policies and procedures
as well as standards for guest services. Forged relationships and negotiated contracts with suppliers.
Provide pro-active employee relations and resolve issues, including the investigation of issues that
may arise. Managed high-potential identification & movement. Coordinated opportunities for creating
teams of expertise within and across the business segments.
* Drove the development and execution of staffing and retention programs.
* Developed pilot coaching program to mentor high potential employees and entry level training
program for university students.
* Attained % placement rate within days of posting positions, enhancing recruiting efforts
by developing webpage and companion brochure.
WILDT SAILING EVENTS, Uitwellingerga, the Netherlands * -
Sailing academy and boating excursion company with $.M in annual revenue.
Employee Relations Director
Oversaw team of to ensure delivery of top-notch services for guests. Provided pro-active
employee relations and resolved issues, including the investigation of issues that may arise.
Managed high-potential identification & movement. Coordinated opportunities for creating teams of
expertise within and across the business segments.
* Reduced manpower requirements for sailing instructors by % by developing new teaching
methodology.
* Drove the development and execution of staffing and retention programs.
* Developed coaching program to mentor high potential employees and entry level training program
for university students.
KREKT OER'T WETTER, Uitwellingerga, the Netherlands *
Prestigious sailing academy, marine resort, and boat rental organization.
Employee Relations Manager
Managed daily activities of associates for food and beverage, sailing, and conference operations.
Coordinated initiatives across business disciplines to ensure seamless operation and integration of
services.
* Salvaged business relationship with sailing instructors to attain resources necessary to fulfill
academy commitments.
* Drove the development and execution of staffing and retention programs.
* Initiated university internship program to develop no-cost pipeline of available team members.
* Developed innovative scheduling application to predict more accurately volunteer activities that
reduced scheduling process by %.
EDUCATION
Bachelor in Social Science (minor culture differences)
Bachelor in Leisure Studies (minor counseling)
Hogeschool Rotterdam, Rotterdam, the Netherlands
PROFESSIONAL DEVELOPMENT
Project Management ~ Talent Planning ~ Process Counseling
TECHNICAL PROFICIENCIES
Fishbowl ~ QuickBooks ~ Adobe Product Suite ~ Microsoft Office Suite ~ Lotus Notes
Windows XP Professional ~ MS Project
