Sr. Technical Recruiter/ Sales Manager Resume
# Personal Details
Date of Birth: //
Father’s Name: Mr. Syed Khader Mohiuddin.
Fluent in English, Hindi and Telugu
Marital Status: Spinster
Interests: Music, Travel and Reading
I hereby certify the veracity of the information provided above and am responsible for the same.
Syeda Afreen Sultana
# Summary:
• Over years of experience.
• I believe I am confident, enthusiastic and self-motivated with an eye for innovation and desire to excel.
• Since I enjoy communicating with people I have a particular flair for support-provision.
• Having worked in reputed services-oriented organizations, I have learned to interact with diverse people in a cosmopolitan and multi-culturally sensitive manner.
• Well versed with HUMAN RESOURSE MANAGEMENT in International Markets.
• I am also a keen sportsperson and so respect team-playing abilities.
• I have proven my particular abilities to work under pressures off time and performance in a global marketplace, serving both easy and very difficult clients and customers to their eventual delight.
• Being highly self-motivated, I have the drive to focus and achieve both organizational and personal goals while taking my team along and ensuring its achievements too.
• I wish to associate with and to contribute to the growth of a professionally-managed Services Corporation in order to acquire higher skill sets and advance my career by attaining higher management positions.
# Contact Details:
Ashray arcade, st floor, flat-, Behind Remedy hospitals, Himayath nagar, Hyderabad-.
Telephone: -- Email: -
# Total Work Experience: + Years
# Current CTC: ,,/ Annum (,/Month + Incentives)
# Professional Experience:
www.otsi-usa.com
OTSI (Object Technology Solutions Inc.)
Sr. Technical Recruiter/ Sales Manager
Jan to till date
Responsibilities:
As a Sales Manager
• Mass mail the Hotlist.
• Looking into the requirement, enquiring with the consultant and submitting the profile to the vendor.
• Negotiating for the best high billing rate for the available consultant.
• Completing the documentation with the vendor.
• Follow up.
• Responsible for sourcing the requirements for the available consultants including internet job boards (Monster, Dice), referrals, and networking.
• Also responsible for mentoring a Recruiter who is junior as a recruiter and new to the IT industry.
Responsibilities:
As a Sr. Technical Recruiter
• Responsible for sourcing and qualifying candidates using various methods including internet job boards (Monster, Dice), database, referrals, and networking.
• Responsible for conducting detailed interviews, checking references, performing technical evaluations and education verifications.
• Responsible for qualifying candidates' interviewing skills, communication skills and overall consulting skills.
• Tasked with the responsibility to source the best consultants available on the market.
• Sourced mid to senior level professionals (JAVA, JEE, C, C++, Systems Engineers, Network Engineers, Senior Architects, Oracle DBA, Software Developers, Testers, Desk Top Support Techs WinK/NT/XP, Business Analysts, Financial/Business Analyst.
www.otsi-usa.com
OTSI (Object Technology Solutions Inc.)
Sr. Technical Recruiter/ Team Lead
July to Dec
Responsibilities:
As Team Lead:
• Distributing the requirements among team members.
• Making sure to get the resume from them before cut time.
• Approve Resumes/Rates of candidates for submissions.
• Maintaining reports of submissions and performances of team members.
• Providing training to new hires regarding the recruitment process.
• Arranging weekly meetings with team members to understand the hurdles they face while sourcing the right resumes.
As Sr. Technical Recruiter
• Understand the client’s requirement and accordingly looking for the consultant who has the skills that matches to the client requirement.
• Identification of potential IT professionals in various technologies utilizing websites, internal database, referrals and from own employer’s database
• Conducting Phone screenings, skill assessments in order to determine applicant’s technical competence.
• Negotiate contract and terms of employment with the Employers, US Citizens and Green Card Holders
• Build and maintain excellent relationships with contract employees.
• Keep candidate posted with the feedback from clients.
• Manage resume database and Employer database using in-house developed technology.
www.attictechnologies.com
ATTIC TECHNOLOGIES (Edison, NJ), Hyderabad, INDIA (Jan to July )
Sr. Technical Recruiter / Team Lead
Responsibilities:
As Team Lead:
• Work closely with the team members and know their complete status.
• Assigning requirements among the team members.
• Approve Resumes/Rates of candidates for submissions.
• Providing training to new hires regarding the recruitment process.
As Senior Technical Recruiter:
• Sourcing the profiles from the job portals to serve the requirements.
• Screening the profiles.
• Contacting the suitable consultants/ candidates.
• Contacting the employer.
• Finalizing the billing rate with the employers
• Incase of GC’s or US citizens, Getting the bill rate confirmation on or W- form.
• Getting NCA.
• Formatting the profile and submitting to the client.
• Preparing the periodical status reports.
• Follow up.
www.attictechnologies.com
ATTIC TECHNOLOGIES (Edison, NJ), Hyderabad, INDIA (Nov – Jan )
Technical Recruiter
Responsibilities:
• Primary responsibilities include identify, screen, and interview prospective candidates.
• Scrutinize the resumes and shortlist candidates
• Performed Full-Cycle recruiting; job posting, sourcing, pre-screening interviews
• Sourced candidates using Monster, Dice, Hot Jobs, career builder and other channels.
• Experienced performing full life cycle recruiting responsibilities from sourcing, to screening, to placing candidates
• Working with external recruiters and employment agencies to identify and recruit candidates.
• Managing the hiring and feedback process for the candidates.
• Recruit for an array of technologies and methodologies such as Java, JEE, VB,.NET, ERP, Peoplesoft, Oracle, Data warehousing (Ab-Initio) etc
www.webhelp.com
WEBHELP
Technical Support Executive
Apr to Nov
Webhelp is a BPO, having several processes under one roof. There major client was MICROSOFT. I was appointed for the process of MICROSOFT WORD TECHNICAL Support Executive.
Responsibilities:
• Getting the ticket number from the Customer support People.
• Taking calls from the customers/ Calling back to the customers.
• Addressing their issues with MICROSOFT WORD application only.
• Making sure the problem is not recurring again with their MS Word Application.
• Taking satisfaction survey from the customers.
• Closing the case.
www.marketprobe.com
MARKET PROBE Hyderabad, INDIA
Quality Control Executive – Customer Satisfaction Survey
July to Mar
Market Probe is an agency which conducts customer satisfaction survey programs for their clients.
I was involved in the quality check for Standard Chartered Bank and Taj Group of hotels (Banquets)
Responsibilities:
• I was there to conduct the survey from the customers either personal or on phone.
• Asking them whether they have any complaints with the services of the bank with regard to their present transaction/Services.
• Making phone calls according to the data, and asking the customers about the services and taking their feed back on the questionnaire.. there are several categories, in which I had to take feedbacks (PFC, TELLER, ATM, PHONE BANKING and CALL CENTRE)
• After completing the interviews, I had to make reports of the particular day and send it to the MARKET PROBE through mail and as well as through post.
# Educational Background
• B.A (Psychology) From Shadan Educational Society, Hyderabad June
Graduation included:
o General Psychology
o Social Psychology
o Child Psychology
o Sociology
o Anthropology
o Public Administration
o Office Management
o Etc.,
# Certifications:
• Merit Certified in Social Psychology
• Business Administration in Computer Applications.
• Professional Training in Counseling Skills.
• Windows OS & MS–Office
