store manager Resume
Vannessa C Montes
- Jewel AVE
Fresh Meadows N.Y
H :
C :
Summary: Team oriented, self directed through managerial and technical profession with experience in running a small business. In which I managed a staff of persons. Experience in technical support network administration and management. Installations of software, hardware and internet, Strengths include strong customer service skills. Understanding client needs excellent communication to employees and customers. Consistently makes and exceeds goals. Skills include:
Technical Administrative
.Dell, Macintosh and compatible pc and laptop
configurations assembly
. Hardware/software Troubleshooting
.Microsoft Network Administration
.AT/ATX motherboard, memory Troubleshooting
.TCP/IP Address configuration
. All windows applications
. NIC cards,cables,routers,modems,printers and
scanners Hard drives, optical drives, removable drives
and configuration/setup; net cam and digital-camera
Installation.
.Printer repair
.Excellent customer service
.Training and instruction
.Strategic Management
.organizational decision making
.Quality Assurance
.Direct marketing
.payroll
.Inventory control
.Plano grams
.Schedules
. Bilingual
PROFESSIONAL
EXPERIENCE
The Vitamin Shoppe April to present
Assistant store manager
. Receiving shipment and distributing
. Supervising staff of
.customer service well informed in nutrition
.registers, deposits, key holder
Blockbuster video Feb to July
(Assistant store manager)
. Open closed store
. Supervised a staff of during a hour shift
.Inventory and lost prevention
. Overall customer service and human resource issues
.Planogarms in store ads
.Payroll, progress reports ECT
Jamba Team Promotions June to Oct
(Top Leading Promoter)
Direct sales and Marketing
• Team building
• Running child safety events
• booking events
• Promoted for CPEA
News America Marketing Dec to June
(Field supervisor)
Installing coupon machines, banners, shelf talk items etc.
• Performing ware house duties
• Meeting goals and supervising team members.
Globe Ground Service air. Aug to Dec
(Ramp Agent) Lead/manager
• Ability to use belt loader
• Ability to use tugs and carts
• Certified DE-ICER
• Wing walker, bag room loading and unloading flights
Division Flooring Corp. Sept to Sept
(Manager)
• Management of to employees during an eight-hour shifts.
• Initiated personnel actions such as hiring, promotions, transfers, discharges, and disciplinary measure
• Trained new and current employees with general duties
• supervised the completion of all assigned activities of the staff
• Interpreted, Implemented, and enforced company policy and procedures
EDUCATION & TRAINNING
Per Scholas Dec to present CompTia A+
Queens Borough Community college Business management
Aug to Jan
Hunter college ba
John Bowne High school General education Diploma
Sept to June
CERTIFICATIONS
Frederick training Customer service
Frederick training Management
REFERENCES FURNISHED UPON REQUEST
