Program Administrator Resume
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PROFILE
Program Administrator with a record of accomplishments in management principles; strategic planning; resource allocation; human resources modeling; leadership techniques; production methods; and coordination of people and resources. Demonstrated ability in customer needs assessment; meeting quality standards for services; and evaluation of customer satisfaction.
PROFESSIONAL HISTORY
THE PAIGE ACADEMY
Program Administrator/Family Case Manager / – /
•Responsible for overseeing the operation of the nursery, elementary and preschool classes
•Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
•Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.
•Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
•Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
•Recruit, hire, train, and evaluate primary and supplemental staff, and recommend personnel actions for programs and services.
•Direct and coordinate activities of teachers
•Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
•Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
•Meet with individuals, special interest groups and others on behalf of the organization
•Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
THE ROXBURY MULTI-SERVICE CENTER
Executive Assistant / – /
•Manage and maintain the executive director’s schedule.
•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and presentation software.
•Represent the organization at various Fund & Health events
•Assist auditors in the process of organizational receipts and files
•Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
•Prepare agendas and make arrangements for committee, board, and other meetings.
•Make travel arrangements for executives.
THE CARIBBEAN FOUNDATION OF BOSTON, INC.
Executive Assistant / – /
•Organize monthly staff meetings in collaboration with executive director.
•Develop and implement employee training.
•Collaborate with publicist for booking guest speakers, creation of flyers, letters to city, civic, and community officials.
THE CODMAN SQUARE HEALTH CENTER
Clinical Tracking/Quality Improvement Coordinator / – /
•Coordinate several clinical tracking programs, and quality improvement projects.
•Maintain health center’s incident, complaint, and occurrence reporting system.
•Monitor tracking and reporting system
•Conduct employee orientation
EDUCATION
University of Phoenix
MBA
(expected graduation date)
Bachelors Degree/Business Management
Bunker Hill Community College
Associates Degree/Business Management
