Collector Resume
Gisela Spieldenner
W Adams Street, Goodyear AZ Phone#
Objective To apply my customer service skills and my Management skills.
Experience Temporary worker
AppleOne Temporary agency
/ to present
• Taking calls from Member and answering their health insurance questions.
• Setting up transportation for members to various locations and appointments.
• Collector, collected Past Due monies from Customers in the healthcare setting.
Registrar
/ to / Mayo Clinic Arizona, Phoenix AZ
&#; Registering new and established patients.
&#; Collecting monies from patients
&#; Worked closely with Financial counselors to achieve highest collection ratio.
&#; Called Health insurance for authorization for inpatient stay,
&#; Called Health insurance for prior authorization on scheduled procedures.
&#; Answered questions of patients
&#; Solved problems with patients and Insurance issues.
Receptionist
/ to /, DMJM Phoenix Az
&#; Answered incoming phone lines,
&#; Scheduled meetings and luncheons
&#; Account Payable and Recivable.
&#; Tracked shipments
&#; Got mail ready, with included FedEx and UPS.
Temporary Employee,
/ to / Hartman Personnel Services, Mentor Ohio
&#; Accounts receivable and payable.
&#; Tracking of shipments thru USPS, FedEx and UPS
&#; Data Entry
&#; Executive assistant to the President of a company
Insurance claims specialist
/ to /, USAA, Colorado Springs, Colorado
&#; Assessment of new claims reported
&#; Finding a place to make repairs on cars
&#; Filing and sorting divers documents
&#; Made sure the customer got reimbursed in a timely manner.
&#; Customer service&#;
Education University of Nuernberg Germany,
to
&#; Masters in Nursing.
&#; Bachelors in Business Management
&#; Associates in early childhood education
References References are available on request.
