Porject Manager Resume
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SUMMARY OF QUALIFICATIONS
Strong and proven background in project management, written and oral communication, leadership, multi-tasking, and diversified team motivation.
EXPERIENCE
CORNERSTONE SYSTEMS, INC. Kennesaw, GA
Contracted Project Manager May – Present
CSI, Inc is an established IBM Premier Business Partner and leader in providing infrastructure support solutions
&#; Manage TechCenter and TechBackup accounts.
&#; Prepare proposals, hour estimates, RFP/RFQ/RFI responses, and statements of work.
&#; Manage a variety of projects hardware installation immigrations, software upgrades, assessments and best practices implementations.
&#; Prepare service estimate proposals, RFP/RFQ/RFI responses and Statements of Work.
&#; Coordinate and oversee all aspects of multiple projects.
&#; Set deadlines, assign responsibilities, monitor and summarize progress for clients.
AVADO BRANDS, INC. Madison, GA
Consultant July - January
&#; Preparing Menu Link Database for roll out.
&#; Responsible for installing Menu Link to Don Pablo’s Restaurants.
&#; Create a roll out schedule for restaurants.
&#; Assist with the troubleshooting of inventory variances.
HUDDLE HOUSE, INC. Decatur, GA
Director of Restaurant Systems November - May
&#; Direct and manage staff of four for all POS services and support
&#; Responsible for POS hardware and software procurement and inventory
&#; Track warranty and non-warranty POS components
&#; Schedule and coordinate POS installations, upgrades and maintenance
&#; Tested, certified, and rolled out Aloha TS gift cards through Payment Tech
&#; Point of contact for all Vendor services and support
AVADO BRANDS Madison, GA
Manager of Restaurant Services May – October
&#; Manager of Restaurant Services for company owned restaurants
&#; Configured -store specific hard drives for a Micro RES upgrade.
&#; Tested, certified, and rolled out Micros gift cards through Valuelink.
&#; Assisted with the conversion of stores to Frame Relay.
&#; Successfully updated menu items and prices for Don Pablos and Hops.
&#; Point of contact for all Vendor services and support
JAVELIN STORE SYSTEMS Kennesaw, GA
Account Director December – May
&#; Directed and managed a team of Project Managers for multiple accounts ranging from $k- $M.
&#; Allied Domecq Quick Service Restaurants – Front and Back of the House roll out
&#; Fazolis – Back office roll out
&#; Extensive industry POS experience with large multi concept quick service restaurant groups.
&#; Extensive industry POS experience in procurement, deployments, installations, and database management.
&#; Responsible for the development and management of the AlohaQS database for a -chain restaurant group.
&#; Responsible for managing vendor services for a - quick service restaurant group.
&#; Provide monthly reports documenting trends and analysis of services.
&#; Responsible for overall management, execution and quality control of vendor services.
BLIMPIIE INTERNATIONAL, INC. Atlanta, GA
Manager of POS November – December
&#; Point of contact for all Vendor services and support.
&#; Responsible for overall management, execution and quality control of vendor services
&#; Developed and published the M.I.K.E Workbook and Users Guide that instructed franchisee about the POS system.
&#; Managed and trained an internal helpdesk.
&#; Worked with executive team to streamline deployment and helpdesk services.
HOSPITALITY CONTROL SYSTEMS Atlanta, GA
Project Manager May – November
&#; Developed, controlled, and managed AlohaTS databases simultaneously for multiple concept restaurants.
&#; Managed the POS services, deployment, installation, and training simultaneously for multiple concept restaurants.
&#; Consulted with restaurant owners on their POS equipment, database and support needs.
&#; On call technical support for customer base of .
HAYMAN SYSTEMS Laurel, MD
Project Manager November – May
&#; Hired for specific Aloha experience to assist in developing processes for deployment, training, database creation and installation.
&#; Managed the POS services, deployment, installation, and training simultaneously for multiple restaurants.
&#; Developed, controlled and managed AlohaTS databases simultaneously for multiple restaurants.
&#; Consulted with restaurant owners on their POS equipment, database and support needs.
BUFFALOS FRANCHISE CONCEPTS Atlanta, GA
Project Manager July – October
&#; Responsible for the development of the AlohaTS database for a -chain restaurant group
&#; Responsible for the development of the ReMacs inventory database for a -chain restaurant group.
&#; Managed a company owned restaurant’s inventory, AP, AR, P & L, and general ledger.
EDUCATION /SPECIALIZED TRAINING
Mira Costa College, Mira Costa, CA
Kennesaw University, Kennesaw, GA
Micros RES Certified AlohaQS
SQL Fundamentals . AlohaTS
ReMacs Inventory and MenuManager RealWorld Accounting
Advanced NT . Workstation End User Menu Link
Microsoft Office, Project and Access PCAnywhere
Completed Project Management Prep Course –
PMP test scheduled for September
