Front Dek/ Administrative Assistant Resume
Objective Seeking a position that utilizes my experience in the medical and environmental science fields while maintaining strong interpersonal skills.
Work Experience November – July , TriTest, Inc. Raleigh, NC
Front Desk Receptionist, Administrative Office Assistant
• Current position consists of answering and directing phone calls within an eight line phone system, possessing a high degree of communication skills and proper telephone etiquette. Greeting and directing company guests for an Environmental Lab consisting of thirty five employees.
• Heavy customer service, including seeking and initializing lab value results for clients and State Agencies utilizing Lab Task, a Laboratory Information Management System. Numerous functions include data entry of water and soil lab values, initializing Batch Reports and invoices, Courier’s pick up schedules, filing customer work orders, typing State reports, mailing documents. Cross trained in order to assist and train fellow employees in the Administrative, Lab, Shipping and Receiving Departments.
January – July , State University of NY at Stony Brook Hospital E.Setauket, NY
Specialist , Department Assistant State Timekeeping Dept.
• Responsibilities included Worker’s Compensation claims management for Stony Brook Hospital State employees. Organization and facilitation of claims consisted of entering eighty to one hundred accident reports per month via the Accident Reporting System and consulting with Stony Brook Hospital’s Insurance Carrier, The NY State Insurance Fund along with utilizing Excel, Microsoft Access, Kronos and People Soft data bases. Strong follow up with Supervisors and Directors of injured employee’s Departments, Human Resource and Payroll Personnel was an essential part of this multitasked function.
• Assisted the Director with her schedule and phone calls. Ordered department supplies and timesheets via Lawson Requestor Program, Staples and Vanguard Direct. Processed Accrual Detail History Reports to employees. Pulled resignation and retirement folders for correct audit processing while utilizing an Employee Tracking Resignation Spreadsheet and a General Audit Log. Phone duties included heavy interaction with State employees to track time accrual, overtime and basic State, Union, and Human Resource rules and regulations. Assisted with training student and new employees. Supported fellow staff members as needed with various duties that were essential daily and monthly functions crucial to the State Timekeeping Department. Received training on HIPPA Compliance Laws.
October – January State University of NY at Stony Brook Hospital
E. Setauket, NY
File Clerk, State Timekeeping Dept.
• Position located in the State Timekeeping Department. Beginning with filing employee timesheets and folders, the position quickly developed to incorporate mailing daily correspondence and monthly accrual sheets to employees and their supervisors via inter-office mail. Developed Late Monthly Timesheet Log in order to maintain monthly timesheet accuracy for processing. Cross trained to assist fellow staff members as required.
June – October LI Nephrology Associates Mount Sinai, NY
Medical Front Desk Receptionist
. Front desk receptionist for a Nephrology group consisting of three physicians. Responsible for opening the office, heavy phone detail including setting appointments, medical emergencies, prescription call ins, transferring calls to appropriate Doctors and Office Manager. Doctor’s Insurance participation verification, collating lab work and marking abnormal levels for physicians, setting up lab and urinalysis appointments, retrieving and filing patient files, collecting referrals for proper insurance procedures were responsibilities handled in a positive and cordial manner to patients and fellow staff members. Knowledge of ICD- and CPT coding.
Education
CPR – Adult, Child and Infant; Standard First Aid - American Red Cross
Triangle Area, NC
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• Medical Assistant Certificate - Lewis A. Wilson Tech Center
• E.K.G Technician Certificate - Lewis A. Wilson Tech Center
• Nurse’s Aide I Certificate - Lewis A. Wilson Tech Center
• Early Childhood Education - SUNY at Farmingdale College
Association
United Network of Organ Sharing (UNOS); National Kidney Foundation
Konnects Medical
