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Executive Summary
Senior Marketing Manager with demonstrated achievement in launching new products and meeting sales and profitability objectives; Experience in both consumer retail marketing and business-to-business marketing.
Skills - How I Add Value
Demonstrated expertise in developing marketing plans and leading cross-functional teams to drive positive results, especially in a fast-paced environment. Experience in developing and executing marketing communications plans.
Has managed all aspects of the advertising agency relationship, including strategic and creative planning and budgeting.
Effective communicator at all levels within the organization, demonstrated through extensive negotiation and tactical decision-making sessions with upper management, marketing, finance, sales, advertising, customer service and outside vendors.
Strong financial acumen.
Experience
Feb. ’ – Apr ‘ Russell Corporation Atlanta Georgia
Sr. Brand Manager – Jerzees Mass Retail, Wholesale Clubs, Food and Drug
• Developed product marketing plans and retail marketing programs to support the Jerzees brand strategic objectives ($MM Business).
o Championed the development of a new women’s line of active wear from conception to sell-in at mass retail.
o Led the team that grew sales of women’s active wear in the Club channel by $MM in .
o Worked with executive management to sign new licensees such as FIFA World Cup generating $MM in incremental sales for .
• Established wholesale pricing and margins for new styles; performs P&L analysis at the style/account level.
• Planned and guided Marketing Research initiatives for the Jerzees Brand.
• Developed national media plans to increase awareness, advertising in American Profiles (C & D markets) as well as Billboard campaigns in select markets. Also planned and executed grass roots marketing campaign for the Hispanic community (Latino festivals, generating over MM impressions in summer of ).
• Managed the development and execution of creative materials, including in-store media, POS, and other merchandising vehicles and in-store fixtures to drive product trial; Conducted sales/ square foot analysis and revises future programs to be more effective.
• Worked closely with field sales on development and execution of programs that drive unit sales at the top strategic customers; assisted sales teams with presentation of product and marketing plans to retail marketing managers and buyers.
• Managed a $MM customer marketing budget, updating and forecasting spending quarterly and on a project by project basis; manages the retail Co-op budget.
• Managed the agency-of-record and other vendors in development of strategic customer marketing objectives, strategies, tactics and spend levels.
• Managed and coached two marketing managers and a marketing coordinator.
Apr ’ – Dec ‘ America Online, Inc. Dulles, VA
Senior Marketing Manager – Direct Response
• Primary responsibilities include driving the growth of AOL’s Dial Up and Broadband services through the inbound telemarketing channels.
• Developed and managed marketing programs; Tested new offers and price plans to increase member registrations.
• Forecasted call volumes and projected orders; managed the budgets for promotional spending and testing.
• Increased the growth of key price plans (new product sales of $. Broadband plan grew from % of Sales mix to over % in ).
• Developed and managed affinity marketing relationships (value-add offers with retail partners like Wal-mart, Toys R Us, Banc One Visa and Best Buy).
• Managed key marketing research projects to gain insights and improve member registration rates.
• Implemented key initiatives with customer service to improve call center performance and improve operations tactics.
• Managed the marketing analysis relationship and made recommendations on the reporting infrastructure.
Apr ’ – Feb ‘ Mckinley Marketing Partners Alexandria, VA
Marketing Consultant – Brand/Marketing Communications
Worked with multi-national telecommunications company in the following:
• Developing and executing corporate integrated marketing communication plan for VoIP product launch.
• Worked with key team members to develop brand positioning and to define core value to the consumer.
• Developed sales tools, including sales toolkits and presentations for trade shows.
• Managed all aspects of the advertising agency relationship, including tracking of internal budgets.
Aug ’ – Mar ‘ MCI WorldCom Arlington, VA
Brand Manager – Calling Card
o Managed residential and small business calling card product; generated $ Million in sales. Sales grew % YOY.
o Developed marketing strategies, formulated pricing strategies; oversaw the launch of new initiatives. Worked with marketing analysis to track performance trends.
o Developed inbound Telemarketing upsell strategies; Developed scripting and positioning for sales agents.
o Managed the execution of customer incentives through Partner marketing programs.
Dec ’ – Jul ’ Sara Lee Corporation – The Bali Company Winston-Salem, NC
Brand Manager – Just My Size Intimates
o Responsible for driving the growth and profitability of the Just My Size intimates business (bras and shape wear) through the mass retail channel (Wal-Mart, K-Mart & Target); generated $ million in sales annually. Managed $ million consumer and trade marketing and advertising budget.
o Developed annual marketing and promotional plans.
o Worked with Megabrand team and Ad agency to develop the “I AM” advertising campaign.
o Developed new packaging to fuel sales and attract new customers.
o Developed product line extensions with Merchandising team; forecasted volumes and determined pricing strategy.
o Trained Customer Service representatives.
o Lead consumer marketing research efforts; analyzed industry and market trends.
May ‘ – Dec ’ Sara Lee Direct Marketing Division Winston-Salem, NC
Direct Marketing Manager – Just My Size Catalog
o Oversaw profit and loss, strategic planning, product development and marketing execution for the Just My Size Catalog ($MM business). Repositioned the catalog with a new core audience and grew sales % YOY.
o Developed Circulation strategy; Formulated acquisition and list strategy as well as retention/winback strategies.
o Developed advertising and promotional plans; worked with in-house agency to plan and paginate the catalog.
o Developed Merchandising and product develop strategy and direction
o Supervised an Assistant Marketing Manager.
Strategic Planning and Marketing Manager
o Worked with the division President in managing the strategic and financial planning process for $MM Direct marketing Division, including the One Hanes Place catalogs, Just My Size Catalog businesses.
o Tracked competitive and market trends to guide Executive management in strategy development.
o Worked with Business Unit heads in developing strategies to exceed corporate profit objectives.
o Diversity Trainer
Assistant Merchandise/Product Development Manager
• Developed merchandising and product development strategies for Just My Size & Color Me Natural Catalogs.
• Oversaw all aspects of product sourcing, including vendor recruitment, licensing and price negotiations.
• Managed excess and obsolete inventory. Identified new quality control processes to reduce returns and improve profitability of all product lines.
• Performed SKU product and category analysis, including ROI and square inch analysis.
Marketing Assistant
• Developed strategies for Co-ops, FSIs and package insert programs;
• Analyzed direct mail test plans and model controls.
• Managed sales of L’eggs and Hanes hosiery thru on-line services.
EDUCATION Clark Atlanta University, MBA, Marketing
University of Arkansas at Fayetteville, BSBA, Marketing,
Sara Lee Direct Internship Program, summer
Diversity Trainer – Sara Lee Direct