operation assist Resume
Michele Morris
CAREER OVERVIEW: I can offer an extensive, work-ethic based background, with strengths related to high-volume scheduling, logistical control, problem solving, and team building. Among some of my more recently obtained skills are program management, leadership roles, and operational direction. I have a wide variety of experience in retail and wholesale customer service; as well as the planning, coordination, and implementation of special events services.
TRANSFERABLE SKILLS:
&#;Making management level decisions to improve productivity &#;Monitoring budgets & tracking costs
&#;Customer Service & Relations &#;Accounts Payable/Receivable
&#;Creating professional, service-focused teams &#;Troubleshooting and Problem Solving
EXPERIENCE
Assistant to the Operations Director-Castle North Plumbing Supplies, Daytona, FL / to /
Customer Service Coordinator-Castle Plumbing, Lighting, & Décor, Orlando, FL
-Perform administrative and management support for the Operations Director
-Provide front-desk and reception services with direct contact to walk-in and account customers
-Assist with general accounting functions, billing, and deliveries; as well as cash handling and banking
-Provide telephone and sales support, investigate and resolve billing and shipping issues
Banquet Coordinator-Spruce Creek Country Club, Port Orange, FL / to / -Fully administrate regularly and special scheduled events for members and guests
-Involved in all aspects of event coordination to include staff assignments, layout, & preparation
Recreations Director-Southland Suites of Ormond Beach, Ormond Beach, FL / to /
-Schedule, coordinate, and execute recreational activities for + assisted-living facility residents
-Marketing, Resident Council moderator, family intervention assistance, Manager-on-Duty
Customer Service Representative-Costa Del Mar, Daytona Beach, FL / to /
-Quality Control and customer representation; supported sales, manufacturing, and distribution
Tele-services Representative-First Data Corporation, Daytona Beach, FL / to /
-Quickly positioned myself as top-producer in supporting inbound callers for corporate clients
Production Scheduler & Machine Operator to
Williamhouse of Holland (Div. of Ampad, Inc.) Holland, NY
- year record of career building within this high-speed envelope manufacturing facility
-Liaison between Customer Service and Production Management
-Decision-making role to plan most effective utilization of machinery and man-power
EDUCATION
I have completed extensive on-the-job and corporate-sponsored training in the following exposures:
Risk Management, Time Management, Team Building & Employee Involvement, and Budgeting
Retail Marketing-Bryant & Stratton, Buffalo, NY
West Seneca East High School, West Seneca, NY
Santa Ana Drive, Orlando, FL
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