Experience CSR looking for Administrative position with advancement Resume
OBJECTIVE:
To obtain a position in the customer service or administrative industry that provides an opportunity for growth into a leadership role.
Skills:
§ Proficient in Microsoft Word, Excel, and Quick book software
§ Typing speed of wpm
§ Extremely versatile with the ability to quickly grasp new concepts
§ Trained in all aspects of customer service
EMPLOYMENT EXPERIENCE:
Broomall Rehab and Nursing Center Broomall, PA
Certified Nurse Aide /-/
§ Assisted clients with daily living skills such as bathing, preparing meals, household cleaning etc.
§ Transported clients to scheduled appointments and day programs
§ Went above and beyond to provide each client with exceptional company and assistance
New Company Services, Inc. Philadelphia, PA
Telephone Operator /-/
§ Handled a high volume of incoming calls directing them to the appropriate staff members
§ Data entered information into the computer system to accurately record and log calls
§ Consistently met the set quota for the amount of calls to be handled
§ Provided callers with company information and answered questions
Rite Aid Philadelphia, PA
Customer Service Representative /-/
§ Provided excellent customer service to consumers
§ Handled cash transactions in a timely manner
§ Selected and compiled orders and stocked merchandise
§ Trained new employees on the standards needed to be met by the company
C.O.R.E Cooper Square, NY
Receptionist /-/
§ Answered telephone calls and directed to the appropriate person
§ Performed administrative duties such as filing, copying, faxing, sorting and distributing mail
§ Typed and posted bulletins, information memorandums, correspondence and reports
§ Coordinated and scheduled appointments and ordered supplies for the office
EDUCATION:
The Art Institute of Philadelphia Philadelphia, PA
Associate’s Degree: Culinary Science
Arbor Career Center Philadelphia, PA
Certificate: Customer Service training
Andrew Jackson High Diploma
School Queens, NY
