Administrative Assistant Resume
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EDUCATION: Penn State University, A.S., Business Administration: /
HONORS: Ogontz Scholar in Recognition of Superior Academic Achievement
Alpha Sigma Lambda, National Continuing Education Honor Society
COMPUTER SKILLS:
Microsoft Office XP: Word, Excel, Access, PowerPoint, Outlook, Publisher
Adobe: Pagemaker, Photoshop
Corel: CorelDraw, WordPerfect, CorelFlow, QuattroPro
EMPLOYMENT HISTORY
Centers for Medicare and Medicaid Services, Department of Health and Human Services, Philadelphia, PA, Insurance Specialist Assistant: /–present
· Administrator's Achievement Part D Casework Team Award Recipient
Co-created a database used nationally to report events of interest to the Administrator
Proof, format and add graphics and animations to PowerPoint presentations
Proof, format and publish monthly newsletter
Maintain correspondence-tracking database and employee-training database
Create electronic forms
Compile, publish and update reference lists and materials
Proof, format and write instructions for Policy and Procedure Manual
Inventory control of publications, give aways and exhibitware for campaign
Create and prepare presenter’s packages for informational and enrollment events
Prepare travel arrangements and expense reports
V, GfK, Blue Bell, Pennsylvania, Administrative Assistant: /–/ (pharmaceutical market research)
&#; Administratively support Qualitative and Quantitative Teams
Format and proof client presentations, proposals and reports
Prepare travel arrangements and expense reports
Assist in the preparation of formal sales brochures
Create and maintain various Access databases to track proposals and projects
Provide first-line hardware and software computer support to end users
Chestnut Hill Rehabilitation Hospital, Wyndmoor, Pennsylvania
Medical Staff Office Office Manager: /–/
Administratively support Medical Director
Supervise the work flow of six office staff
Track vacation, sick, and conference time for all Medical Staff employees and prepare payroll
Coordinate and co-write a policy and procedure manual of office procedures
Purchase office and medical supplies, and oversee office finances
Oversee office space renovations, and maintain office space and equipment
Desk-top publishing for marketing and patient education
Created archive filing system and archived ten-years’ worth of records
Westrum Development Company, Fort Washington, PA (land developer)
Acquisitions and Finance Department, Administrative Assistant: /–/
Administrative support to the Director of Land Acquisition and to the Chief Financial Officer
Refined and maintained land acquisition file system
Created archives and archive filing system for land files
Prepared quarterly reports to investors
Desk-top publishing, word processing, forms creation and dictation
St. Christopher’s Hospital for Children, Philadelphia, PA (Allegheny East Hospital)
Div. of Pediatric Emergency Medicine, Administrative Computer Specialist/Office Manager: /–/
Administrative support to Director, Associate Directors, and Attending and Fellow Staff
Desk-top publishing, word processing, forms creation and dictation
Computer instruction and resource person
Creation and maintenance of data bases
Organization and preparation of slide show presentations and educational materials
Preparation of manuscripts for publication, and materials for poster presentation at national meetings
The Medical College of Pennsylvania, Philadelphia, PA (Allegheny East Hospital)
Department of Emergency Medicine, Division of Emergency Medical Services, and BusinessMed and Employee & Student Health Departments, Administrative Computer Specialist: /–/
Administrative support to Regional Director of BusinessMed, to Medical Director of Employee & Student Health Department and to Chief of the Division of Emergency Medical Services
Organization and preparation of financial and census spreadsheets and charts
Desk-top publishing, word processing and forms creation
Computer instruction and resource person
Administrative Assistant support to BusinessMed and Employee & Student Health staff
The Medical College of Pennsylvania, Philadelphia, PA (Allegheny East Hospital)
Department of Emergency Medicine, Division of Emergency Medical Services
Administrative Computer Specialist: /–/; Administrative Assistant: /– /
LAN Network Administrator, and computer instruction and resource person
Supervision of secretarial/clerical staff
Desk-top publishing, word processing and forms creation
Office Management, Accounting and Purchasing
Coordinated renovations of new office space; organized and implemented furniture and office equipment purchases
Department of Emergency Medicine, Executive Secretary: /–/
Resident Recruitment Coordinator: coordinated paperwork, interviews and all phases of recruitment; arranged logistics and didactic materials for resident conferences
Computer instruction and resource person
Word processing, dictation transcription, streamlined physician schedules
Organized office files and departmental library
Developed spreadsheets to track physician hours and student grades
Developed a database of departmental faculty and alumni
Department of General Surgery, Medical Secretary/Department Word Processor/Purchaser: /–/
Word processing, dictation transcription
Preparation of manuscripts for publication and grant applications
Assisted in research and literature searches
Organized files and schedules
Data entry
Purchased and managed office supplies and equipment
Copier machine key operator
