Executive Assistant Resume
Martha Rodarte
N. Wilmot Rd, # • Tucson, AZ •
QUALIFICATIONS
• Strong organizational skills, ability to prioritize assignments, and meet time sensitive deadlines such as payroll on or before due dates on all projects assigned
• Experienced in total quality management with a focus on teamwork in diverse work groups; Work well in an environment where there are multiple levels of management and peer groups interacting.
• Developing a strong, conscientious and loyal work ethic, expanded my leadership skills, and provided the necessary training required being cognizant of current trends.
• Displaying professionalism, good judgment, and thorough understanding of the effective relationships, which must exist among the company, customers, contractors, and clients (both company and “people-person”)
• Able to maintain a good rapport with, customers, clients, contractors, and others in offices.
EDUCATION
Chaparral College, Tucson, Arizona
• Business Administration – October – Graduation December with a Bachelor of Science in Business Administrative Degree
Eastern Arizona College, Thatcher, Arizona
• General Studies -August through May
Experience
U-Haul Company of Southern Arizona – Tucson, AZ
• Executive Assistant – September – May
Prioritize reports, contacts and correspondence for the marketing company president. Relieve president of daily administrative functions and direct all company administrative activities including personnel administration, payroll, benefits, unemployment and worker’s compensation. Supervise office clerical staff, Customer service, Computers, Auditing, and Human Resources.
Aerotek, Inc. – Tucson, Arizona
• Customer Support Associate – August through September
Responsible for providing administrative and customer support services to designated sales teams (triangles) within the Tucson branch office. Ensure that contract employees, clients, customers and sales teams receive superior accounting, administrative, human resources and customer service support. Serve as a primary liaison with customers regarding administrative relations which include invoicing, reporting, and contract administration. Act as a primary contact with the corporate office regarding all accounting related issues, responsible for hours and timecard collection for contractor’s payroll on a weekly basis, resolve payroll/paychecks issues and accounting procedures, handling all comprehensive claims, complete new hire paperwork process, including I- procedures, knowledge of contractor benefits, effectively using People Soft Oasis system, completion and deadlines for Employee Status forms.
American Family Insurance –Claims Office, Tucson Arizona
• Senior Claims Service Processing Clerk – May through August
Communicating verbally with insurers, typing letters as requested by adjusters, obtaining all pertinent information such as police and fire reports, process low level claims, value personal property for fire losses, responsible for processing and issuing payments for property claims losses and expenses, responsible for circulating files, filing papers for adjusters, pulling files for management, checking, pulling and delivering mail to the appropriate individuals, Xeroxed files for Legal or Subrogation Department, issuing drafts, doing data entry, performing duties as backup for clerical when absent or needed, filing closed files, and assisting with Spanish speaking clients as needed.
Southern Arizona Insurance Service Center – Tucson, Arizona
• Receptionist - March through May
Duties included Data Entry, Filing, and typing, Mass Mailing, Mass Billing Training, Customer Service, answered telephones, prepared files and titles for upcoming salvage sales
Frederick Development Investment Corporation – Tucson, Arizona
• Receptionist - for Eight Law Firms - June through March
Answered for a line phone system, greeted all clients, sent and handled all facsimiles, distributed mail and packages, ordered all office supplies, and responsible for all maintenance on office machines.
Space Biosphere Ventures – Oracle, Arizona
• Sales Clerk - April through June
Trained new employees, handled monies, audited sales and housed banks, mail order, data entry, postal and warehouse training, planned & organized window displays, received merchandise, stocked stores, and took inventory.
