Executive Assistant Resume
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QUALIFICATIONS/EXPERIENCE
• Bilingual- Spanish/English
• years Administrative Assistant
• years customer service
• years supervision
• years Human Resources and Payroll
• years Data Entry
• Auditing
• Knowledge in MS Word, Excel, PowerPoint, Outlook, People Soft , Most, Internet
EDUCATION:
• Chaparral College, Tucson, AZ Bachelor of Science in Business Administration – Received December
WORK EXPERIENCE:
U-Haul Company of Southern Arizona
W. Highway Dr., Tucson, AZ September – May
Executive Assistant:
• Relived Marketing Company President of daily administrative functions
• Directed all company administrative activities including personnel administration
• Issued company drafts for petty cash & expense refunds
• Reviewed new hire paperwork (paper & computer based) and set up new hires for centers with system access
• Replied to Better Business Bureau complaints with hour compliance deadline along with daily customer complaints
• Audited nightly bank deposit, reconciliations and centers monthly payroll on a daily basis
• Human Resources, Payroll, Workman’s Compensation, Unemployment, Benefits
• Handled all DOT files for Company vehicles and drivers
Aerotek, Inc
E. Broadway, Tucson, AZ August – September
Customer Support Associate:
• Acted as a primary contact with corporate office regarding all accounting related issues
• Responsible for hours & timecard collection of all contractors on payroll
• Resolved payroll/paycheck issues & accounting procedures
• Completed new hire paperwork including I- procedures
• Handled all Comprehensive Claims
• Customer support services
• Invoicing
• Orientation
• Payroll
American Family Insurance Claims Office
E. Williams Circle Suite , Tucson, AZ May – August
Senior Claims Service Processing Clerk:
• Customer service
• Processed low level claims
• Valued personal property for fire losses
• Issued payments
• Delivered mail
• Data entry
• Filing
• Obtained all pertinent information for losses
• Backup for Receptionist when needed
• Assisted with Spanish speaking clients
Southern Arizona Insurance Service Center
N. Camino De La Tierra, Tucson, AZ March – May
Receptionist:
• Data entry
• Mass Mailing
• Mass billing training
• Customer service
• Answered phones
• Prepared files & titles for upcoming sale auctions
Frederick Development
Campbell Ave, Tucson, AZ June – March
Receptionist:
• Answered line phone system
• Greeted clients
• Sent & handled all facsimiles
• Distributed mail & packages
• Ordered all office supplies
• Responsible for all maintenance of office machines
Space Biosphere Ventures
S. Biosphere Road, Oracle, AZ April – June
Sales Clerk:
• Trained new employees
• Audit Sales
• Handled Monies
• Housed banks
• Data entry
• Mail order
• Postal & warehouse training
• Received merchandise
• Planned & organized window displays
• Stocked stores
• Inventory
• Customer Service
