Housing Operations Desk Worker Resume
Nicole H. Nagy
McCaslin Lake Road
Linden, Michigan
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Education
Saginaw Valley State University Anticipated Completion: May
•Bachelor of Arts in Political Science, minor in French & Management
Byron High School Completed: June
•Diploma Overall Grade Point: .
•Activities: National Honors Society, Student Council, School Newspaper
Experience
University Residence Association, Saginaw Valley State University (August – Present)
•GLACURH Conference Co-Chair (November —Present)
o Co-Chair of the regional conference for the Great Lakes Affiliate of College and University Residence Halls
o Attendance of over people projected, in charge of every aspect of implementation
o Also requires being on the Regional Board of Directors for GLACURH
•University Village Council President (May —June )
o Responsible for delegating tasks to other executive board members, putting on programs for the residents of the University Village, keeping in constant contact with housing officials
•National Communications Coordinator (August – April )
o Represented SVSU in regional, and national conference organizations and business meetings
oCoordinated logistics for award-winning delegations of - students at various conferences
oPresented educational and professional programs at conferences
Saginaw Valley State University Housing Department – University Center, MI (May – Present)
•Housing Office Front Desk Worker (January – Present)
o Responsible for answering phones, answering walk-in questions, delivering mail, filing, etc.
•Front Desk Worker (September -- Present)
o Responsible for signing in guests, giving residents cleaning supplies, and distributing newspapers
•Conference Coordinator (May – August —seasonal)
o Oversaw all conferences that resided in university housing complexes during the summer
o Tasks included check-ins, check-outs, being available for the duration of the conferences if group needed assistance, responsible for making sure groups follow university rules and policies, etc.
Blockbuster Video – Fenton/Saginaw, MI (July – January )
•Customer Service Representative
o Tasks included: being responsible for accurate cash drawer count, organizing the store and displays, informing customers about services and promotions
McDonald’s –Argentine, MI (May – January )
•Certified Manager (November – January )
o Tasks included: being the individual in charge of the store, being responsible for delegating tasks to - people at a time, being responsible for the day’s cash received and depositing it to the bank, opening and closing the store, and various other tasks.
o Other tasks performed: made schedules for approximately employees, and assisted with the hiring process for new crew members (Aug. - Aug. )
•Crew Trainer (August -November ).
•Crew Member (May - August )
Skills
•Intermediate French language skills
•Excellent interpersonal and group communication skills
•Management of large and small meetings and project groups; knowledge of Robert’s Rules of Order
•Computer and Microsoft Office literate
References
•Available upon request
