IT Operations Supervisor

Posted on: 2007-06-18

SHEILA MEDLEY OBJECTIVE IT Operations Supervisor EXPERIENCE 1989–2006 State of Alabama Montgomery, ALIT Operations Supervisor (Promotion) IT Operations Specialist (Promotion)n Supervised three (3) IT Operations Techs and one (1) Admin assistant, which require knowledge of all State Government policies and procedures. Also provides the supervision over the integrity of the data files and accurate production of all batch processing. This requires in-depth knowledge of all file systems. IT Operations Techniciann Operates computers and peripherals using procedures and user manuals. Monitors computer jobs executions and modifies and submits job control language (JCL). Communicates with programming and technical personnel for all job applications. 1985–1989 Max Federal Credit Union Montgomery, ALComputer Operations Technician (Promotion)/Keypunch Operatorn Operates computers and peripherals using procedures and user manuals. Monitors computer jobs executions and modifies and submits job control language (JCL) Communicates with programming and technical personnel for all job applications. Maintain 24 hour on call status.1981-1985 Alfa Insurance Company Montgomery, ALData Control Clerk (Promotion)/Keypunch Operator· Responsible for all duties associated with all loan applications. Submit jobs to update files/databases, which produce reports to distribute. Submit month end and year end close out job applications. Keypunch all data and maintain an average of 12,000 keystrokes with minimum errors. EDUCATION n High School Graduate (GED)n Workshops attended:1. Macess system administrator (2002)2. Intro ms excel, intro windows 95, and intro word (1998)3. System admin, computer operations and data concepts (1990)4. Word processing and multi-plan (1987) INTERESTS Retired from State Government. TIPS Computer background of 16 plus years experience hopefully will allow the ability to meet specific skills required. During this computer background have operated many different types of hardware and software tools. Large ability and readiness to learn new challenges. E-MAIL [email protected] 1446 AIRPORT ROAD LUVERNE, ALABAMA 36049 • PHONE (334) 335-2273 PERSONAL DATA Married (28 years)/two children (Aleshia 27/Aaron 18)/one grand baby