Data Entry Specialist Resume
Work Experience:
Data Entry Specialist
Lifetouch
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Entered Customer Reorders
Corrected Remakes on Customer Orders
Edited Customers Pictures
Prepared Paperwork to get Orders Shipped
Marketing Assistant
Peoples Home Mortgage
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Entered Brokers and Agents information into an internal database.
Mailed information about the companies services and offerings.
Contacted potential customers via phone to see if they would like
sign up with our company or come to an up and coming seminar
to and training about PHM services. Also filled in for receptionist.
Customer Service Representative Level II
Digital River
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Answered incoming calls and emails from customers regarding billing,
shipping, downloading, refunds, and product information.
Averaged contacts per hour and had a QA average of % on calls and
emails. Trained new hires. Escalated site issues. Able to diffuse escalated customers.
Customer Service Representative
Option One Temp. Agency
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Proofread loan applications to make sure required information was present and accurate.
Pre-Authorization Technician
Apple One Temp. Agency
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Answered incoming calls assisting Nurses, Pharmacists and Patients to get medications approved based on set criteria.
Educated these individuals what the criteria was to get their medications approved.
