Customer Service Resume
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Objective
To secure a position of responsibility that will efficiently utilize my developed skills, reward performances and offer opportunities for career growth.
Qualifications
Detailed oriented, self-starter, upbeat personality, deals positively with change, quick learner, multi-tasks oriented, team player, computer literate, proficient in office equipment usage, business administration background, customer service experience, high accuracy and speed in data entry, reliable, trustworthy.
Work History
—Present, Customer Service, Sales and Collections, Adecco
Processing, resolution and documentation of sales and collections. Welcome, assist and direct customers to specific service areas.
– , Customer Service Coordinator, Lowes
Set up and maintenance of personal and business customer credit accounts. Resolution of account problems. Communicate and collaborate with other businesses to ensure conformity and coordination of services. Promote company credit and special sales. Participation in special community projects.
—, Billing Coordinator, US Xchange
Data entry of customer billing. Research, resolution, and documentation of customer complaints. Follow-up and verification of services provided . Provide quarterly audits for serviced accounts.
—, Registration Specialist/Customer Service Rep, Metro Health Center
Patient registration and billing. Verification of insurance. Coordination of special needs classes.
Maintenance of patient records.
—, Customer Sales Rep/Claims Processor, United Health Care/Travelers
Performed administrative assistant duties. Processed medical and dental claims for large and small groups. Resolution and documentation of claim issues. Maintenance of data entry systems. Provided interpretation of plan language to customers. Assisted with authorizations and referrals for patient visits.
Education
—, Grand Valley State University
—, Detroit Business Institute, Wayne County Community College
References
Available Upon Request
