Agent Resume
Qualifications
* Committed to assisting others.
* Honest, friendly, outstanding communication skills.
* Pleasant speaking voice.
* Quickly learn procedures and methods.
* Computer literate - familiar with MS Word, Excell, PowerPoint, Quickbooks, MS Paint and Photoshop, e-mail and internet, basic HTML - can quickly learn new software.
* Able to follow directions.
* Dependable - can work without supervision.
* Enjoy working with people.
Employment
West Corporation San Antonio, TX
Agent April , - present
* Interviewed customers to obtain information and explain available financial services, such as credit accounts, identity protection services, and vision and dental discount programs.
* Answered customer questions.
* Prepared electronic forms and agreement to complete sales.
The Flower Basket San Antonio, TX
Seasonal Helper February
* Greeted customers on sales floor and ascertained type and quality of merchandise desired.
* Displayed merchandise, suggested selections that met customers\' needs and emphasized selling points.
* Sold merchandise to individuals, utilizing knowledge of products sold.
* Prepared sales slips and received payments.
* Arranged for delivery and wrapped merchandise for customers.
* Contacted florists in other communities by telephone or internet to place orders for out-of-town delivery.
WalMart Marshall, MO
Cashier November - January
* Aided customers in locating merchandise.
* Operated cash register to itemize and total customers\' purchases in stores.
* Redeemed food stamps and promotional coupons, collected cash, check, and charge payments from customers and made change for transactions.
* Weighed items and bagged merchandise.
The Rocky Mountain Chocolate Factory Odessa, MO
August - September
* Answered questions from and provided information to customers about merchandise for sale.
* Calculated sales discounts and operated cash register to total customers\' purchases in stores.
* Inventoried stock.
* Removed and recorded amount of cash in register at end of shift.
* Read and recorded totals shown on cash register tape and verified against cash on hand.
* Weighed and measured ingredients such as sugar, corn syrup, butter and chocolate liquor, added them to cooking utensils and kept records of batches produced.
* Cleaned and maintained store and work area.
* Displayed and demonstrated product using samples, emphasizing salable features.
* Developed displays for use in windows and interiors of stores as well as for displays at special exhibits.
* Designed and produced children\'s coloring sheets.
Education
University of Central Missouri Warrensburg, MO
* Major in Theater. Grade Point Average: ..
State Fair Community College Sedalia, MO
* Major in Theater. Grade Point Average: ..
* Additional courses in Music and Visual Arts.
* Member Phi Theta Kappa
References
Available upon request
