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SUMMARY OF SKILLS:
A responsible, team player who can manage multiple tasks successfully to completion
Excellent Computer Skills; able to use the Microsoft Office Suite, QuickBooks A+, and MediSoft
Willing and able to learn new technology quickly and use it effectively
Energetic and Enthusiastic, a punctual, hard worker who can think on my feet and come up with the right solution to a situation
Strong Customer Service Skills: by listening to what the customer is really asking, can help them find what they’re looking for in a warm and friendly manner
Experience:
/-/ Charlotte Russe Lakeland, FL
Assistant Store Manager
A key holder who was responsible for the day to day operations of a fast paced retail store
Accurate with numbers; did register close outs, night deposits, scheduling of employees, inventory, and payroll (using QuickBooks A+)
Interviewed and hired new employees
/-/ Fredrick’s of Hollywood Lakeland, FL
Assistant Manager
Exceeded preset selling quotas and was the top seller for five months consecutively
Set up display windows quarterly to attract new customers
Trained new employees before graduating them to the sales floor
/-/ Internal Family Medicine Lakeland, FL
Medical Receptionist
Greet visitors, ascertain purpose of visit, interview patients in order to complete case histories, and forms such as intake and insurance forms, then direct them to appropriate staff
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies
Arrange hospital admissions for patients
/-/ A.J. O’Neal Staffing Lakeland, FL
Receptionist
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Hear and resolve complaints from customers and public
Receive payment and record receipts for services
Alicia Wright
Page
Education:
/ Essex County College Newark, NJ
Training Inc., WDP
Earned a certificate in Effective Business Communications and Computer Literacy
Enrolled in Summer II and Fall Classes to complete Associates Degree in Business Administration
/-/ Florida Metropolitan University Lakeland, FL
Took classes in Business Administration
/-/ Frontier Office Masters East Orange, NJ
Earned certificate in Office Management
Earned certificate in Microsoft Office Suite
/-/ Bernie L. Edmonson High School East Orange, NJ
Graduated with a diploma