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Professional Profile
Professional Manager and Customer service specialist
· years Shift management
· years Assistant general management
· year Senior Assistant general management
· currently training for General manager
· years in customer service
· food safety and sanitation certified, updated · smart, energetic, people pleaser.
· skilled in handling complaints
· outgoing and approachable
Professional Experience
Taco Bell w. Pike St. Goshen, IN. -present
Senior Assistant General Manager
Achievements:
· promoted to Assistant
· Manager of the month March
· promoted to Senior Assistant
Responsibilities:
· general performance of a $ million plus store.
· managing cost of labor, food and supplies
· scheduling up to employees and managers
· food ordering and semi-variable spending
· balancing, and auditing our stores checkbook
· interviewing, hiring, and orientating new employees
· training and promoting team trainers, shift managers, and assistant managers
· organizing, and leading management meetings, and employee meetings
· handling employee, and management reviews, pay increases, and terminations
· handling cash bank deposits, and credit card deposits up to $, a week
Education
high school diploma
took various management orientated classes, including business management, and entrepreneurship.
Took one semester at IUSB focusing on psychology, but, do to financial responsibility, have since, put my education on hold.
References
References are available upon request.