Assistant Director of Support Services Resume
home cell
Nov. - Present Pathways CBH, Inc. Clinton, MO
Assistant Director of Support Services
Supervised Regional Office Managers covering offices
Responsibilities included:
Monthly reconciliation of accounts
Correction of billing errors
Applied payments to client accounts
Direct reporting of monthly statistical information from the regional offices
May - Nov. Pathways CBH, Inc. Lebanon, MO
Regional Office Manager
Clerical supervisor and facility manager for three regional offices at Lebanon, Camdenton and Waynesville, MO.
Responsibilities included:
Maintained , plus client medical records
Conducted monthly Quality Assurance reviews
Accurate and timely entry of services into client accounts for billing
Assured Health Insurance Portability & Accountability Act of (HIPAA) guidelines were followed
Responsible for new employee hiring and ongoing training program for existing personnel
Managed Physician scheduling between the three regional offices
May - May Trans Am Cable, Inc. Lebanon, MO
Administrative Assistant
Assisted sole proprietor with facility management of a convenience store, rental property & phone cable installation company
Responsibilities included:
Convenience Store
Created bi-weekly employee schedules
Balanced and prepared cash drawers and bank deposits
Reviewed weekly time cards
Facilitated the hiring and training of all staff
Monitored and directed the vendor program
Rental Property
Scheduling for property rental appointments
Background & credit checks of potential tenants
Prepared the monthly Accounts Receivable statements
Phone Cable Installation
Reviewed employee time cards assuring accuracy of reporting
Facilitated communications between field and home office
February - May Drury University Lebanon, MO
Office Assistant
Assisted Site Coordinator for the Lebanon, MO satellite office of Drury University
Responsibilities included:
Assisted students with Financial Aid paperwork
Completed semester book sales and return book sales
Assisted students with semester registration and course changes
Assisted faculty with all office needs
Skills
Word, Excel, Outlook
Strong customer service and organizational skills
Work well under pressure and can meet deadlines
