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DANIELLE TONINI
PERSONAL SUMMARY
Energetic, outgoing and high spirited Administrative Assistant, yet sensitive and composed. Detail-oriented with the ability to effectively manage sizeable workload and juggle priorities as needed. Accustomed to handle highly sensitive, confidential issues and can manage delicate situations calling for exceptional interpersonal skills. Strong client focus, with attention to detail and excellent follow through.
EMPLOYMENT
/ – / THE SOUZA GROUP Pleasanton, Ca
Court Reporting Firm
Director of Production / Personal Secretary to Owner
Type wide range of letters, memos, reports.
Create and document transcripts, arrange appointments, maintain calendars, safeguard highly confidential client files and archives, general filing and assistance to clients
Open, screen, sort, and route incoming e-mail and packages/mail to office members.
Develop and manage office filing system, ensuring accurate upkeep of billing information and invoices.
/ – / BAJA FRESH Livermore, Ca
Mexican Grill
Shift Manager
Recruit, train and supervise three servers, seven cooks, kitchen staff and maintenance crew while performing customer service to English and Spanish speaking customers’.
/ – / SEARS Pleasanton, Ca
Retail Store
Loss Prevention Detective / Security
Built expertise at investigating, reporting and testifying on customer and associate related accidents, claims and audits.
Performed close surveillance watches on subjects and areas to detect fraudulent claims, thefts and illegal entry, cameras and collaboration with Manager in the store with direct contact employees.
EDUCATION
High School Diploma Bishop O’Dowd Oakland, Ca
LANGUAGE & SKILLS
FLUENT in SPANISH
Fluid training in MS WORD,OFFICE, ACCESS, OUTLOOK, EXCEL