Regional Director Resume
Leah Warren
USA: nd St. Wheeler, Oregon, ,
Japan: The Sumitomo Bldg, -- Kitahama, Osaka, Japan, +-
SKILLS SUMMARY Senior Manager with over years experience in specialty coffee management and customer service in the retail industry. years experience in specialty coffee purchasing, roasting and logistics. Certified trainer in Coffee and Retail Skills. Internationally certified judge and member of the Advisory Panel with the Alliance for Coffee Excellence and World Barista Championships.
Regional Director
San Francisco Coffee, WOW Brands Japan-Seattle’s Best Coffee Japan May -Present
Malaysia, Japan
• Responsible for company-wide training, operations, logistics, coffee and roasting operations.
• Primary responsibilities include sourcing and purchasing green coffee, roasting and distribution, training and operations, retail outlet build-out and maintenance, product development
• International Judge and Advisory Panel member for the Alliance for Coffee Excellence with participation in Brazil, Colombia, Bolivia, Guatemala, Nicaragua, El Salvador
• International Judge for the World Barista Championships in the USA, International Barista Judge in Thailand, Malaysia, China, South Korea and Brazil
Senior Retail Manager /Trainer
Starbucks Coffee January -May
Portland, Oregon
• Managed store operations in single and multiple store units
• Primary responsibilities included retail service, recruitment, training, ordering and inventory, financial management and store physical plant maintenance
• Developed district wide program for diversity hiring
• Certified Core Trainer, Portland Oregon district, including espresso training, coffee knowledge, retail sales and product knowledge, visual marketing and customer service
Senior Retail Manager
Captain Video Rental Chain October -January
San Francisco, California
• Responsibilities included human resources, inventory, training, logistics, purchasing
Senior Cafe and Outlet Manager
Surf Theatre Company October -October
San Francisco, California
• Opened New Locations, revitalized old locations. Hands on management of food and café concessions
EDUCATION
B.A. in Political Science, Suma Cum Laude
San Francisco State University, San Francisco California
