Processor Resume
Phone
E-mail
Objective:
Securing a position within the community where excellent customer service, teamwork, and organizational skills are going to be utilized to maximize everyone’s potential.
Professional Experience:
-Present Reflection Financial Center
Processor – Bayside Title
Stepped up to cover position due to an employee suddenly leaving company
Rapidly learned procedures, protocol, and computer programs
Prepare Title Orders for closings
Data entry into Titlelogix/AIM and SureClose
Order/obtain all documents and payoffs needed for closings
Answer telephones
File, fax, copy, scan
Executive Assistant – Roos Financial Group
Scheduled client appointments
Set up new client files
Assisted with creating flyers and mailers
Prepared and executed mass mailings
Created spreadsheets
Answered telephones
Filed, faxed, copied
Marketing – Bayside Title and RTI Insurance
Recruited potential clients and business partners via cold calls, mailers, and in-person meetings
Sponsored and participated in tradeshows and after hours events
Charitable Work – Reflection Financial Center / TLC Complex
Tournament Chair for the “Tender Loving Care” Charity Pro-Am Golf Tournament for ’ & ‘
Recruited golfers and Pros via letters, e-mails, and phone calls
Requested and collected donations and sponsorships
Planned and executed entire event
– Florida Everblades Account Executive – (Promotion)
Maintained active Season Ticket Holders and Groups
Recruited new Season Ticket Holders and Groups
Planned, organized and implemented Season Ticket Holder parties and special events
Game Day representative
Receptionist / Guest Services
Assisted incoming guest and vendors
Attended to all inbound and outbound mail and packages
Answered phones on PBX System
Assisted various departments with spreadsheets, data entry, mass mailings, and special projects
Ordered and maintained Arena wide office supplies
Created “Receptionists Handbook”
Trained incoming Receptionist
Fielded and solved guests complaints, issue and problems during games and events
Game Day Operations Team
Pre-game preparation of anthem singer, mascot and intermission participants
Executed on-ice intermission events
Organized and participated in team charity events
– Sony Electronics Customer Service Rep
Fielded inbound customer calls for Home Audio
Assisted with problem solving, trouble shooting, hook-ups and store locations
Cross-trained for Home Theater and Car Audio
Member of “Sony Employee Activity Committee”
Organized company parties, softball and basketball teams, and NFL/NHL trips
Education:
– Edison Community College Theater Major
Skills:
Proficient in Microsoft Word, Excel, Publisher
Wonderful phone etiquette
Excellent people skills
Exceptional organizational skills
Great multitasker
Eager and swift to learn new things
References Furnished Upon Request
