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Juliana Camacho
Monument Blvd. Apt.#, Concord, CA.• • Cell:
Objective:
To learn job skills to advance my knowledge and progress within the company
Skills:
Computer Skills
Windows XP, MS-Excel, MS-Word, Outlook, & Various Mortgage Banking Applications
Office Skills
Typing: -wpm, Alpha/Numeric Filing, Manage Inventory, Ability to Multi-task, &
Experience:
Wells Fargo Home Mortgage, Concord, CA Sept. - Current
Mortgage Relationship Specialist
Provide quality customer service/sales to Wholesale Mtg. Brokers & support to
Sub-Prime Wholesale Underwriters & AE’s.
Collect prior to doc & prior to funding conditions for Loans
Review & satisfy conditions ensuring Underwriting Guidelines are met
Cross-sell Sub-Prime Mortgage Products
Calculate rates according to products, programs, & adjustments then price loans prior to docs for final rates & rebates
Call out Verification of Employment, Verification of Mortgage & Rent on borrowers
Review loan files for completeness & accuracy
Prepare Flood Notice Documents & Disclosures and send to borrowers as well as receiving and reviewing prior to docs
Train new employees passing on valued pointers in Customer Relations
Track pipeline daily to ensure satisfactory customer service
Office Team Staffing Agency, Concord, CA Aug. – Sept.
Placement: Wells Fargo Home Mortgage
Mortgage Relationship Specialist
Wells Fargo Home Mortgage , Concord, CA July - May
Operations Analyst
Contemporary Staffing Agency, Concord, CA March – July
Placement: Wells Fargo Home Mortgage
Operations Analyst
Operations Analyst May - March
Audited conventional loans to ensure quality control standards are met
Corrected loans to comply with the home mortgage disclosure act
Investigated active loans for accuracy by quality control and maintained database records
Established Auditing rules and created user-training manuals
Cross trained a group of staff members
Communicated with brokers on a daily basis regarding condition documents needed for loan processor
Provided switchboard assistance and answered basic mortgage application questions
Coordinated group meetings to strategize ongoing issues
Motivated and collaborated with members to achieve maximum quality
Prepared spreadsheets for managers
Data Entry & File Clerk Feb. -May
Responsible for registering incoming documents into database
Labeled codes on loan documentations
File records in alphabetical order or by subject matter
Reviewed incoming material and sorted according to file system
In charge of shipping and tracking records for all incoming and outgoing packages
Maintained office materials in storage receptacle, such as file cabinet, drawer, or boxes