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SUMMARY
Detailed oriented SiteMinder Administrator with extensive experience in Technical Support Analyst, Web Administrator and Systems Administrator. Expertise best utilized in critical, fast-paced environments requiring outstanding leadership, versatility, and teambuilding. Known as a highly effective communicator and motivator with demonstrated ability to identify and facilitate problem solving.
TECHNICAL SKILLS
LANGUAGES: C, COBOL, SQL, HTML, and JAVA SCRIPT.
SOFTWARE: OFFICE XP, PHOTOSHOP, PAGEMAKER, FRONTPAGE.
ENVIRONMENTS: UNIX, MS-DOS, WINDOWS , WINDOWS XP, WINDOWS NT ., SOLARIS ..
PROFESSIONAL EXPERIENCE
HEWLETT-PACKARD Palo Alto, CA
Consultant/Web Middleware Systems Administrator / - Present
• Provide web administration and middleware support to corporate HP Portal and global businesses.
• Provide nd Level Remote Support for large-scale applications with Apache, Iplanet, Weblogic, Oracle, Siteminder, and LDAP XML database under HP-UX unix and Windows platform environment.
• Implement production environments with Apache web servers, Tomcat, SSL renewals, Siteminder webagent and Weblogic with managing servers.
• Responsible for Queue Management to handle service calls using Remedy, HP Openview and Virtual Computing Center Environment.
• Perform corporate security changes with Netegrity Siteminder Policy Server administration.
CDI CORPORATION North Reading, MA
UNIX Computer Support / – /
• Analyze, develop and test procedures through company’s TQM process.
• Troubleshot and develop technical solutions for customer issues related to hardware, software setup and configuration.
• Maintained and support SUN/Sparc/Ultra/Sun Blade computers on SUN SOLARIS . and UNIX Operating System.
STATE STREET BANK & TRUST CORPORATION North Quincy, MA
SiteMinder Administrator / – /
Responsible for SiteMinder Policy Server and Web Agent installation, and various upgrades including Quarterly Maintenance Releases, Service Packs, and Solution Modules for SiteMinder on UNIX SUN SOLARIS servers Security administration of the SiteMinder user ID’s and password via LDAP.
• Managed the security requirements of high profile web-based applications on UNIX servers.
• Implemented security policy and managed authentication and authorization privileges.
• Led integration of new applications with SiteMinder including Netscape/iPlanet Web Server, IIS, and iPlanet Directory Server across multiple environments such as Solaris, NT, and Linux.
• Maintained and tracked software changes using Rational ClearCase and Unified Change Management.
• Provided x on call support.
• Scripted with K shell.
Project: Installed, configured and upgraded SiteMinder/Policy Server. and WebAgent. to version . on
UNIX Sun Solaris, NT, AIX and HP servers.
Autosys/Tivoli Technical Support Analyst
Responsible for daily problem support, vendor escalation, product upgrade and planning.
Troubleshot and escalated issues related to software errors.
• Supported scheduling software responsible for trading application.
• Monitored system performance and maintained integrity of production system environment.
• Maintained test environment, and interfaced with other user support organization to assist in rollout of new product releases.
• Provided system-programming support of Autosys and Tivoli/TME product.
• Installed and upgraded Autosys and Tivoli on NT/UNIX SUN SOLARIS/AIX/HP servers.
Project: Installed, configured and upgraded Autosys on UNIX Sun Solaris servers, NT servers,
and AIX/HP.
TERADYNE, INC. Boston, MA
Unix System Administrator / - /
Unix Admin in a team of four supporting over UNIX SUN SOLARIS servers. Responsibilities included all system administration duties.
• UNIX administration work with installing, configuring, upgrading, and troubleshooting software in SUN SOLARIS operating systems.
• Performed test support role in providing technical support on the test floor.
• Diagnosed, researched, and project management of software and hardware installation upgrades.
• Responsible for file system maintenance, user account management, device management, system security, terminal and printer administration, backups and restores in SOLARIS environment.
• Scripted with K shell.
PROFESSY INTERNATIONAL INC. Utica, NY
NT System Administrator / - /
• Assisted in the configuration and maintenance of the system used primarily for research and consulting.
• Performed back-ups and recovery, installations, configurations, and troubleshooting of all software and hardware.
• Monitored and track problems to ensure a timely resolution.
SUNY INSTITUTE OF TECHNOLOGY Utica, NY
Help Desk Technician / - /
• Help desk supported and PC maintenance, identifying, researching and resolving technical problems.
• Responded to telephone calls, email, and personnel requests for technical support..
• Troubleshot, repairing, upgrading or replacing computer hardware, peripherals and software systems.
EDUCATION
BS, Computer Information System, State University of New York (SUNY), Institute of Technology at Utica
AAS, Computer Information System, Hudson Valley Community College, Troy, New York
CERTIFICATION
Netegrity SiteMinder Administration