Dispatcher Resume
LaShawna D. White
Dougherty Dr.
Apt#
Baton Rouge, La
Home Phone
Cell Phone
Objective: To obtain a challenging position utilizing my skills and past experiences with a progressive organization offering the opportunity for professional growth and developments for advancement.
Qualifications
I am proficient in
&#; Microsoft Word
&#; Excel
&#; Access
&#; Power Point
&#; Microsoft Works
&#; HTML Programming
&#; I type wpm
&#; I have more than years experience in customer service
Education
-Currentt Baker College Center for Graduate Studies Online, Flint, MI
Associates Degree in General Business
- Camelot Career College, Baton Rouge, LA
Certificate- Computer Technology
Experience
-Current Pop-A-Lock
&#; Dispatcher
- Office of Family Support
&#; Assisted evacuees in getting the financial assistance they needed
Supervisor: Latricia Williams
- West Telemarketing Corp, Baton Rouge,La
Independent Contractor
Work at home agent, (Direct Response)(Shop NBC)
&#; Assisted customers with any needs that they may have had
&#; Process orders
&#; Collect payments for orders placed
- Convergy’s, Baton Rouge, La
A leading provider in wireless service for thousands of customers worldwide.
Customer Service Representative, (Sprint PCS)
&#; Assisted customers with their wireless needs
&#; Process and collect payments
&#; Troubleshoot wireless service
&#; Collections
&#; Handled customer complaints to resolve their issues and concerns in a timely matter to satisfy the customer.
Supervisor: Rochelle Jones
Skills
&#; Answer multi-line telephone systems
&#; Faxing
&#; Filing
&#; Data Entry
&#; Greeting Customers
&#; Taking Complaints & Resolving the issue
&#; Accepting payments, Collections
References
Available upon request
