Escrow Officer Resume
Ladies/Gentlemen:
I wish to be considered as a candidate for a position with your firm. Enclosed is my presentation of qualifications that will provide you with a complete background of my experience, training and diverse capabilities.
I am currently seeking an opportunity in a new career with a progressive firm where my experience and training will have valued application. As you can see, I have an extensive background in the mortgage and title/escrow business and I feel that this would be a great benefit in working with your company. I am confident that my professional characteristics, sincere enthusiasm and desire to succeed will have a decidedly positive impact on your company's daily operation.
So that we may discuss my qualifications in greater detail, I would appreciate scheduling a personal interview at your earliest convenience. Thank you in advance for your time and favorable consideration. I look forward to hearing from you soon.
Sincerely,
Marlene A. Davenport
Enclosure
MARLENE A. DAVENPORT
Rancho Road
Gallup, NM
_________________________________________________________________________________
OBJECTIVE
To be a team player with a progressive firm requiring attention to customer service, details and problem solving. The ideal position will offer diversity and continued professional advancement.
PROFILE OF QUALIFICATION
• Career encompasses more than years of professional experience in positions of responsibility; areas of expertise include:
- FHA/VA/Conventional Loans - Conventional Underwriting
- Thorough Closing & Funding - Standards/Regulations
- Secured/Unsecured Loans - Staff Training/Motivating
- Office Support Activities - Organization/Scheduling
- Computer Applications - Escrow Operations/Documentation
- Accounting Functions/Payroll - Records Management
- Research/Reports/Analysis - Interoffice Liaison Procedures
• Accurately identifies and isolates complex operational problems and effectively develops cost-efficient solutions.
• Comfortable in a fast-paced environment, with added responsibility and deadlines. Consistently exceeds job requirements and thrives on challenges.
• Exercises prudent judgment and sound decision making skills based on experiences. Motivates others by example and a positive attitude.
EMPLOYMENT HIGHLIGHTS
Transnation Title Insurance Company, Cottonwood, Arizona
ESCROW OFFICER / to /
Assumed the duties of a working escrow officer. Duties included processing and closing real estate transactions for banks, lenders, builders and private individuals. Solicited new business from real estate agents and builders, as required.
Major Accomplishments
• Successfully transferred all my business over to Transnation Title, including my builder accounts
• Held training sessions with all the assistants on various processing topics
• Supervised two assistants
• Attended team building & leadership classes
MARLENE A. DAVENPORT
EMPLOYMENT HIGHLIGHTS (cont'd)
Arizona Title Insurance Company, Cottonwood, Arizona
ESCROW OFFICER / to /
Assumed the duties of a working escrow officer. . Duties included processing and closing real estate transactions for banks, lenders, builders and private individuals. Solicited new business from real estate agents, as required. This was a new title company in the Cottonwood market. I worked hard at getting my old customers back with great success.
Major Accomplishments
• Re-established contact with real estate agents that I had previously done business with
• Established a new business relationship with builders on two new subdivisions
• Supervised two assistants
Yavapai Title Agency, Village of Oak Creek, Arizona
ESCROW OFFICER/BRANCH MANAGER / to /
Assumed the duties of a working escrow officer and branch manager. Supervised three employees, two escrow assistants and a receptionist. Responsible for all branch reports, staffing, cross training, as well as the normal duties of an escrow officer. Developed new business relationships with local real estate agents.
Major Accomplishments
• Set up, staffed and developed a new branch office
• Broke into a new real estate area and developed a following of – new agents over my previous following
• Built the business from the ground up to deals per month
Transnation Title Insurance Company, Cottonwood, Arizona
ESCROW OFFICER / to /
Assumed the duties of a working escrow officer. . Duties included processing and closing real estate transactions for banks, lenders, builders and private individuals. Solicited new business from real estate agents, as required.
Major Accomplishments
• Built my agent and private individual up to – deals per month
• Supervised two assistants
• Attended leadership classes
MARLENE A. DAVENPORT
EMPLOYMENT HIGHLIGHTS (cont'd)
Chicago Title Insurance Company, Camp Verde, Arizona
ESCROW OFFICER/BRANCH MANAGER / to /
Transferred within the company to Camp Verde, Arizona. Assumed the duties of a working escrow officer and branch manager. Supervised two employees, an escrow officer and an escrow assistant/receptionist. Responsible for all branch reports, staffing, cross training, as well as the normal duties of an escrow officer. Developed new business relationships with local real estate agents.
Major Accomplishments
• Increased realtor business by %
• Designed and supervised the office remodel
Chicago Title Insurance Company, Kingman, Arizona
ESCROW OFFICER / to /
Promoted from Escrow Assistant within three months. Duties included processing and closing real estate transactions for banks, lenders, builders and private individuals. Solicited new business from real estate agents, as required.
Major Accomplishments
• Built up a builder relationship that provided several transactions; each home built consisted of a lot sale, a construction loan with a private lender and a permanent loan file
State Title Agency, Inc., Kingman, Arizona
ESCROW ASSISTANT / to /
Process & close real estate transactions for banks, lenders, builders & private individuals.
Major Accomplishments
• Increased the capabilities of processing & closing real estate transactions by %.
First Muirfield Mortgage, Tucson, Arizona
SENIOR LOAN CLOSER / to /
All personnel that were employed at Accubanc Mortgage as of / were moved to First Muirfield.
Set up closing department, draw docs, fund loans, prepare all reports, daily, weekly & monthly computer maintenance, obtained necessary paperwork from title company to use them as closing agents.
Major Accomplishments
• Set up closing department.
• Self trained on computer system.
• Helped teach loan officers and processors new closing procedures.
MARLENE A. DAVENPORT
EMPLOYMENT HIGHLIGHTS (cont'd)
Market Street Mortgage Corp. (fka ICM Mortgage), Tucson, Arizona
MORTGAGE LOAN PROCESSOR / to /
Oversee all loan processing to facilitate a -day turnaround from application through funding. Order and analyze all required documentation for compliance to FHA/VA or Conventional Underwriting Standards prior to submission for approval. Coordinate with closer and related individuals to ensure closing conditions.
Major Accomplishments:
• Instrumental in Branch remaining in the top three nationwide for customer service standards.
• Recruited for position by manager from previous employment.
• Maintain underwriting and product profile manuals for accuracy.
AccuBanc Mortgage, Tucson, Arizona
SENIOR LOAN CLOSER / to / & / to /
Initially employed as the Closer for the Yuma Branch. Promoted within three months to Sr. Closer/Tucson Branch, and performed closing activities for both locations. Maintained working relationship with government agency personnel, title companies and attorneys to effect smooth closings. Supervised, trained and scheduled closers and up to five additional personnel.
Major Accomplishments:
• Assisted with developing department, facilitating extensive growth and recognition within the community for accuracy.
Other previous experience includes: First American Title as an Escrow Officer; Chicago Title Insurance Company as an Escrow Officer; Industrial Credit Union as a loan officer; Bill Buchan Custom Homes as an Administrative Assistant; Security First Mortgage as an Office Manager; Interstate Financial Services, Inc. as a Loan Processor; and Overlake Mortgage, Inc. as a Loan Processor/Shipper/Funder.
Excellent personal and professional references are available and will be provided upon request.
