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LAKISA M. WILLIAMS
NE Stanton #, Portland, Oregon Phone
E-mail
OBJECTIVE:
To obtain a position in the medical field that will allow me to utilize the professional medical office skills I acquired through extensive training, at Mt Hood Community College. Gaining such employment will allow growth in a motivating and positive career.
SUMMARY OF QUALIFICATIONS:
Windows XP Typing WPM Telephone Etiquette
Microsoft Office Medical Terminology Office Equipment
Medisoft & Alta point CPT coding ICD- coding
Medical Records Mgmt Medical Law ethics Patient scheduling
Business Checking Patient billing Customer Service
EMPLOYMENT HISTORY:
Encompass Tele-services Portland, Oregon /-/
Customer Service Representative
Answer Incoming calls, greet customers with respect
Restore service, temporarily suspend service
Take payments, change payment due dates.
Explain bills & charges, add new features
Remove or add new lines, change numbers
Chastain Properties College Park, Georgia /-/
Property Manager
Lease vacant units, show available units inform potential renters of current specials
Facilitate move in and move out inspections, make sure units are clean.
File eviction request to main office.
Handle resident complaints and collect rental payments.
File maintenance request, make sure repairs are complete
Record employee time sheets, turn in stamped time cards.
EDUCATION:
Health Careers Foundations Mt. Hood Community College / – /
Intensive Healthcare foundation training included simulated medical office and computer applications training through a combination of classroom lecture and practical application. Health career training included: Medical Terminology; Medical Law, Ethics and Bioethics; Medical Insurance Billing using CPT & ICD- coding. Comprehensive coursework in a simulated medical environment included: Patient Appointment Scheduling; Patient Billing; Insurance Claims; Correspondence; Purchase Orders and Business Checking.
PIVOT Job Corps GED /-/
REFERENCES:
Personal and professional available upon request