Junior Life Insurance Underwriter Resume
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OBJECTIVE: To obtain a challenging position, which will enhance my problem solving and analytical abilities.
EXPERIENCE:
Ozark National Life Insurance Company, Kansas City, MO
(October to May )
· Researched and interpreted medical codes from the Medical Information Bureau to determine medically relevant facts and conditions
· Researched and interpreted paramedical exams, lab test codes/results, phone inspection and Motor Vehicle Reports, using on-line internet browsing and manuals
· Transcribed lab test codes/results in to the computer database system for the Medical Information Bureau
· Determined applicant ratings and applicant ability to meet standard criteria based on Industry guidelines
· Accepted or issued denial of new business Finalized policy issuance process by confirming or denying new business applications based on company and industry standards
· Resolved computer software and program issues
· Developed, authored, and implemented the current standard operating procedural manual for Underwriting Department
· Routinely updated underwriting manual, based on current industry changes
· Communicated to individual field agents nation-wide, as to current status of each policy application submitted
· Consistently and effectively assisted field agents in achieving incentive bonuses and projected company goals and earnings
· Consistently achieved company goals in a timely, accurate, and effective manner
· Analyzed and researched the practicality of developing a more efficient and cost-effective paperless system
· Developed and helped implement paperless system
AT&T, Lees Summit, MO
(July to October )
· Researched and resolved disputes, regarding billing from customer service calls.
· Verified accuracy of customer information and accounts
· Consistently achieved department and company standards
Ozark National Life Insurance Company, Kansas City, MO
(July to July )
· Coded and entered new applicant policy information in to AS/
· Determined accuracy of coded applications
· Verified applicant received requested policy
· Issued new policies by mail to clients
· Consistently exceeding quality guidelines and company goals while meeting assertive deadlines
· Consistently processed and issued policies accurately and timely
EDUCATION: William Chrisman High School, Independence, MO
COMPUTER:
· Excel, Microsoft Word Perfect/Corel, Windows ///XP, Lotus, AS/,
· Medical research via internet browser, Microsoft Internet Explorer, Microsoft Outlook,
· PowerPoint, Microsoft Works ., Microsoft Paint, NDHPlus!
SKILLS:
· -Key – , per hour; Word Processing –- Wpm
· Computer Bench Tech education
· Computer repair/replacement knowledge
· Ability to research relevant medical information using multiple resources: Physicians Desk Reference, Merck Manual, and Breckenridge medical information manuals
· Computer software and program resolution
REFERENCES: Available upon request
