Customer Service Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
EXPERIENCE:
Analysts International Staffing Denver, CO
Customer Service Representative Qwest Logics / to /
Inbound calls average of - a day.
Input orders into the data pass average of - a day.
Checked status of orders and inventory.
Locate substitute inventory for emergency orders.
File and log all orders and inquiries.
Maintained close contact with management and warehouse staff.
Computer applications: Database, Internet Explorer, Microsoft Outlook, and
Microsoft Excel QuickBooks
Dayton’s Pest Control Knoxville, TN
Customer Service Representative - to -
Maintained close personal contact with customers and vendors.
Typed account information obtained from customers on recode card.
Consistently met and exceeded daily goals.
Investigated and corrected errors in billing and followed up with customers.
Used standard office equipment.
Obtained Pest Control Certification in order to help the customer with their
Questions.
Database, Internet Explorer, Microsoft Excel
Nextel Communication Lone Tree, CO
Customer Finance - to -
Investigated and corrected errors in billing.
Maintained close personal Contact with customers and management.
Typed account information obtained from customer into the database.
Answered customer questions.
Disconnected phone service for non-payment
Database, Internet Explorer, Microsoft Outlook, and
Microsoft Excel
Teletech Denver, CO
Customer Service Representative - to -
Handled income calls for the United States Post Office.
Filled complaints on the Post office electronically.
Tracked packages on the Internet.
Answered customers question regarding but not limited to:
Services, fees, rules and guidelines.
Telecheck Aurora, CO
Collection - to -
Used Auto-dialer to contact creditors regarding to their
Bounced check.
Posted payments, set up auto-drafts, skip-tracing,
Set up payment arrangements.
EDUCATION:
Parks College Denver, CO
/ to Present.
Coursework toward Associates of Science Degree in Criminal Justice
Maintained a . grade point average while working hrs per week.
Will have my degree in June
Roane State Community College Harriman, TN
Criminal Justice / to /
Coursework towards Associates of Science Degree.
Maintained a . grade point average while working hrs per week.
Parks College Denver, CO
Small Business Management / to -
Coursework toward Associates of Science Degree in Small Business.
Maintained a . grade point average while working hrs per week.
